Manager
Hawthorne's NY Pizza & Bar was established in 2004 offering authentic New York pizza, Italian fare, and warm hospitality at ten locations across Charlotte, Mint Hill, Huntersville, Concord and Mooresville. We have spent the last 21 years perfecting our commitment to quality, consistency, and community. The front of house manager (Assistant General Manager or General Manager) oversees all operations at a restaurant. This individual shapes a customer's experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring excellent customer service. We are Hiring for our south charlotte locations Job Duties
- Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
- Manage the training of the servers, bartenders, hosts, take out employees, and bussers to meet the specific needs of the restaurant.
- Responsible for shift planning to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.
- Proficiency with restaurant Point of sale systems, providing discounts, and comping items.
- Organizational skills and excellent time management
- Training experience to lead staff onboarding
- Leadership skills to keep staff on task, motivated, and focused.
- Conflict resolution skills to manage staff conflicts and customer’s concerns
- Management experience in hiring, firing, training, and disciplining staff.
- Customer service skills dedicated to providing excellent customer service and improving the customer experience.
Recommended Jobs
Operational Sanitation Crew Member - 2nd Shift
We're Hiring! Join Our Team at Wow Bao – A New Food Manufacturing in Forest City, North Carolina! Are you passionate about food production, quality, and innovation? We're looking for dedicate…
Apartment Maintenance Technician
Our Mission Sparrow exists to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our community membe…
Join us... As a Client
Join us... As a Client We would love the opportunity to serve you as a client. We offer individual, couples, family and group sessions to address a variety of behavioral health needs including but n…
Pursuit Design Engineer
HIRING IMMEDIATELY FOR PURSUIT DESIGN ENGINEER IN GREENSBORO, NC! SALARY: $85K-115K *OPEN TO CANDIDATES WITH BACHELOR’S DEGREE IN CIVIL, GEOTECHNICAL, OR STRUCTURAL ENGINEERING (MASTER’S PREFERRE…
1st Shift Quality Assurance Technician/Técnico de Control de Calidad 1-Turno
: Do you have experience in a high-volume food manufacturing environment, an eye for detail, and a commitment to safety and cleanliness? If so, we want to talk to you! Villari Foods is currently s…
Bowling Lane Technician
Lane Technician Stars and Strikes Bowling Entertainment Center is seeking outgoing, energetic personalities to join our team! As a Stars and Strikes Lane Technician, you will work with the Facil…
Specialty Fiber Operator/ $18.85 per hour
Job Details Description MAJOR ACCOUNTABILITIES/ESSENTIAL FUNCTIONS: Follow company policies, safe work practices, prevent injury to yourself and other associates Report any unsafe work con…
Maintenance Technician
Maintenance Technician – Mt. Airy, NC Position Snapshot A Maintenance Technician is commonly expected to know and must be able to perform each essential duty satisfactorily. The requirements …
Tank/Concrete Superintendent
Superintendent – Direct Hire Opportunity Location: Nationwide Travel Required Direct Hire with Superior Skilled Trades About the Role Superior Skilled Trades is seeking a hands-on Superi…
Housekeeping
POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts a…