Operations Manager

Are you a driven, organized leader looking to join a young, energetic team that breaks the traditional 9–5 and pushes for excellence every single week?

This is a full-time (40-hour per week) management position in a live-events company.

If you thrive in fast-paced environments, love logistics, and get satisfaction from turning chaos into precision — this might be your perfect role.

Fusion Sound and Lighting is a premier private event production company specializing in weddings, school dances, events, and medium large scale corporate AV production. We deliver high-impact audio, lighting, video, streaming, and DJ experiences — and we’re looking for an Operations Manager to ensure everything behind the scenes runs flawlessly.

Position Overview

As the Operations Manager, you will be the backbone of event execution at Fusion Sound and Lighting. Your primary mission will be to manage logistics, people, equipment, and processes to ensure every event runs smoothly — from client based pre-planning to last minute trouble shooting day of.

You’ll oversee gear and design preparation with clients, staff coordination and scheduling, inventory organization systems, and operational workflows, ensuring the right people and the right equipment are in the right place at the right time. This role requires exceptional organization, leadership, attention to detail, and a proactive mindset.

Key Responsibilities

Pre-Event Planning & Coordination

• Review event details 4–8 weeks in advance, including venue specifications, gear requirements, limitations, floorplans, timelines, rentals, staffing, and special requests
• Confirm all required equipment based on event packages and add-ons
• Build and maintain detailed gear load out checklists for each event
• Coordinate specialty equipment for corporate AV productions (microphones, mixers, uplighting, projection, video systems, etc.)
• Communicate directly with DJs, technicians, clients, coordinator, and event leads to clarify requirements and ensure alignment

Inventory & Equipment Management

• Maintain an accurate inventory tracking system for all company equipment
• Ensure gear is tested, labeled, and fully event-ready prior to deployment
• Oversee cleaning, repairs, preventative maintenance, and equipment lifecycle management
• Monitor loss prevention procedures and damage reporting
• Evaluate equipment needs and recommend upgrades, replacements, or expansions

Warehouse & Load-Out Management

• Organize the warehouse for efficiency, safety, and scalability
• Stage equipment by event to ensure smooth and accurate load outs
• Supervise load-in and load-out logistics when required
• Develop systems that minimize mistakes, delays, and forgotten gear
• Create redundancy plans for critical or high-risk equipment / events

Team Supervision & Process Improvement

• Train and supervise warehouse assistants and event preparation staff
• Hold team members accountable to preparation standards and timelines
• Foster a culture of ownership, reliability, and attention to detail
• Continuously evaluate and improve operational systems and workflows
• Support leadership in scaling operations to meet increasing event volume

Operations & Logistics Supervisor — Role Expectations

The Reality of This Role

This is a full-time (40-hour-per-week) leadership position in a live-events company.

Events do not happen Monday through Friday, 9–5 — they happen evenings and weekends. Because of this, the role requires significant schedule flexibility and a responsibility-first mindset.

This is not a constant 60-hour grind role, but it is not a rigid desk job either. Some weeks will feel traditional or slow. Other weeks may require:

• Friday evening warehouse checks
• Saturday or Sunday event oversight
• Late-evening battery charging change overs
• On-site presence to ensure productions are executed properly
• Serving as the final quality-control checkpoint before equipment leaves the warehouse

Your schedule will flex based on event volume, with weekday hours adjusted accordingly to maintain a 40-hour workweek.

If you need a highly predictable weekly schedule, this is not the right position.

If you take pride in being the person who makes sure nothing fails, this role will feel incredibly rewarding.

Availability & Flexibility Expectations

• Available for oversight during peak event periods (Fridays–Sundays)
• Willing to adjust weekday hours to accommodate weekend operations
• Occasionally available for evening equipment checks or preparations
• Responsive during event windows in case of logistical issues
• Able to step in physically when necessary to resolve last-minute problems

This role is built on ownership, not clock-punching.

What We’re Really Hiring For

We are looking for the person who:

• Double-checks batteries before leaving for the night
• Notices the missing cable before it becomes a show-stopping problem
• Builds systems that prevent emergencies rather than reacting to them
• Supervise corporate setups and productions to ensure quality
• Takes personal pride in flawless execution

You will serve as the operational backbone of Fusion Sound and Lighting.

How We Structure the 40 Hours

To keep the role sustainable and effective:

• Weekly schedules flex based on event volume and seasonality
• Ensure attendance of mandatory team, client, and manager 1-1 meetings
• Working to be ahead of logistics for busy weeks is key to avoiding 60+ hour weeks
• We allow for your schedule to be created around you with the business in mind
• Weeks are not a set 9 to 5 and hours vary drastically at the end of the day if operations are on point the hours don't matter

This is not chaos — it is managed flexibility designed to support both operational excellence and work-life balance.

What We’re Looking For

• A motivated, dependable leader who takes ownership of results
• Strong organizational skills and extreme attention to detail
• Operations management experience preferred (events, logistics, production, or similar industries)
• Ability to manage multiple projects and deadlines simultaneously
• Excellent communication and team leadership skills
• Comfortable working in a fast-paced, high-energy environment
• A proactive problem solver who anticipates needs before they arise
• Tech-savvy and comfortable with scheduling and management tools
• Proficient knowledge in audio, video, and lighting equipment

Bonus Points For

• Experience in event production, live events, AV, or entertainment
• Warehouse or inventory management experience
• Experience managing part-time or contract staff

Schedule & Work Environment

• Full-time position
• Combination of office, warehouse, and on-site event work
• Evening and weekend availability required based on event schedules

Why Join Fusion Sound and Lighting?

• Be part of a fast-growing company delivering unforgettable experiences
• Work with a young, driven, high-performance team
• Opportunity to build systems and make a real operational impact
• Room for growth as the company scales.
• Health Benefits comparable to what you find at a fortune 500 company
• Every week brings new challenges — no boring routines

Ready to run the engine behind unforgettable events and be the person who makes sure everything just works?

Apply today to join a fast-growing company, work alongside a driven and supportive team, and build a career where your organization, leadership, and attention to detail truly make an impact.