HR Onboarding Analyst
Solutions Support Manager The HR Onboarding Analyst (or internally known as the Employee Lifecycle Management (ELCM) Administration Analyst) is a critical role within our HR Operations team focusing on supporting smooth and compliant onboarding and acting as an escalation point for HR related questions from employees. This person is responsible for managing assigned processes and projects in a way that ensure compliance with all state and federal laws and regulations as well as company policies and standards. Our HR Onboarding Analyst will have specific responsibilities for managing ABB's pre-and post-employment background check and drug screen processes as well as being the primary coordinator for the Rapid Hire Program. Serves as the primary point of contact for external vendor Sterling as well as overall coordinator for the ELCM policy review process including ensuring that all policies are reviewed and approved in accordance with the ABB policy review process. Critically, will serve as escalation point for Cary, NC HR Contact Center tickets and will manage more complex tickets through solution, including those that are escalated to other ABB HR teams. This role will also be responsible for triage of Tier 2 and above escalated tickets to the appropriate ABB resource. Candidates must be able to work a hybrid schedule (#LI-Remote) out of the Cary, NC office. This role is contributing to the Onboarding process in ELCM team in US and PR. Main stakeholders are ABB US and PR Employees, ELCM and Compliance teams. You will be mainly accountable for:
- Managing the ABB background check, drug testing, and ELCM policy review processes. Will additionally support the I9 process for new hires/managers.
- Responsible for managing document review process for assigned policies, processes and forms, overall coordination of review process.
- Responding to or managing more complex AskHR tickets and Escalations to support the Cary HR Contact Center as needed.
- Providing great customer service for ABB employees, team members, and leadership team.
- Bachelor's degree preferred, 3+ years of HR experience with at 2+ years in HR operations (or equivalent combination of education and relevant HR operations experience) required.
- Ideal candidates would possess 2+ years of experience managing background checks and drug screening processes.
- Knowledge of HR processes including but not limited to background check, drug screen, I9, and policy review programs. Good knowledge of legal and compliance requirements regarding background check and drug testing programs.
- Superior Microsoft Office Suite skills
- The ideal candidate possesses strong analytical thinking and methodical problem-solving skills with exceptional attention to detail. Additionally is able to efficiently prioritize work and timely inform stakeholders on progress
- Ability to develop and manage interpersonal relationships at all levels of the company. Excellent communication skills, both written and verbal. Must be able to work independently and as a collaborative team member
- Candidates must have prior authorization to work for ABB in the US.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
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