Surgery Scheduler - Central Carolina Surgery

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Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

Central Carolina Surgery - 1002 N Church St

JOB SUMMARY

We are seeking a Surgery Scheduler responsible for performing all tasks pertaining to the patient coordination with the surgery scheduling function of the practice.

JOB DUTIES AND RESPONSIBILITIES

• Scheduling the patient’s surgery in two different Epic charts as well as on the hospital grid and physician’s schedule.

• Obtaining insurance benefits for the patient’s surgery and notifying the patient of those benefits as well as collecting the patient’s responsibility.

• Advising the patient of preparation instructions.

JOB ELIGIBILITY REQUIREMENTS

• A high school diploma or equivalent is required. Associate's degree preferred.

• Two years of experience in a clinical setting or in a coding/billing setting. An associate degree or higher may substitute for the experience requirement.
• Prior experience on Epic preferred.

• Previous experience in a healthcare setting (preferable previous surgery scheduling experience).

• Must be computer literate.

• Must be able to read, understand and follow oral and written communications/instructions.

• Able to handle a variety of tasks at one time.

• Be able to demonstrate exceptional verbal and written communication skills.

• Be able to work collaboratively and flexibly as a team member to meet the needs of the surgical patient.

• Have a degree of accuracy in date entry, and able to work with minimum supervision.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

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Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.