Spa and Sauna Repair Technician

Job Description

Job Description

Full Job Description

About Us:

Everything Billiards & Spas is one of North Carolina’s largest Hot Tub, Sauna and Billiard retailers, providing top rated products and service. Our team is customer focused, delivering the highest level of service and product possible.

Position Description:

We are searching for our next repair technician. Primary responsibilities will include delivering hot tubs safely and efficiently and handling service/warranty work. We are looking for someone who is reliable and eager to grow with the company. You will go through on the job training with one of our senior technicians as well as online training modules. You also have access to a strong support network that can assist you with troubleshooting or collaborating on solutions through phone or video call.

Because of this, you do not need experience specific to hot tubs, but a general competence in repairing machinery. Plumbing or electrical experience is a definite asset and diagnostic capabilities are important.

Primary Duties & Responsibilities:

· Learn all aspects of a Professional Spa & Sauna Delivery, including what to look for on a site check.

· Maintain stock and parts in service vehicle, including keeping the vehicle clean.

· Order parts and accessories as required or inform the person in charge of ordering product.

· Maintain tools used in day-to-day service, including all hand tools, specialty tools, the spa dolly, etc.

· Learn and perform Pre-Delivery Inspections on all spas scheduled for delivery.

· Learn and teach customers water chemistry and regular spa maintenance.

· Learn and teach customers operation of spa and sauna controls along with other spa features.

· Update and maintain service/delivery calendar with EBS provided I-pad.

· Be courteous and professional at all times.

· Drive any company vehicle, including forklifts, with safety and respect, obeying all rules of the road.

· Obtain forklift training and certification before use of any forklift.

· Any other tasks, as required.

Experience:

· Customer service: Non-negotiable

· Trailer Hauling: Preferred

· Mechanical: Preferred

· Clean Driving Record

Benefits:

· Company provided vehicle (for work)

· Company provided tools (for work)

· Health benefits after probationary period

· Matching 401K after first year

· Potential for overtime

· Regular wage increases based on experience gained

· Flexible schedule

· Paid time off (1 week 1st year, 2 weeks 2nd and subsequent years)

· Paid training

· Monday – Friday workday with occasional Saturday

Starting wage $18-$23 / hr, depending on experience; there is also potential for overtime, depending on the number of service calls / deliveries.

A valid driver’s license and ability to be insured will be required.

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.

Everything Billiards is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We work hard and have fun and need a strong and smart Lead Installer to join our team. We are a close-knit team of individuals whose motto is "Always Do the Right Thing". We have high performance expectations, but truly value balancing hard work with quality of life. We encourage you to take time off and spend time with your family or pursuing your passions. As a result, 95% of our employees have been with the company for more than 5 years, with most of them staying here 10-15 years. People don't just work here, we love working here. This is not just a job, it is a family that exists to make our customers' lives better (we are a health and wellness company at the end of the day), and we value making our employees' lives better in the process.

Company Description

We work hard and have fun and need a strong and smart Lead Installer to join our team. We are a close-knit team of individuals whose motto is "Always Do the Right Thing". We have high performance expectations, but truly value balancing hard work with quality of life. We encourage you to take time off and spend time with your family or pursuing your passions. As a result, 95% of our employees have been with the company for more than 5 years, with most of them staying here 10-15 years. People don't just work here, we love working here. This is not just a job, it is a family that exists to make our customers' lives better (we are a health and wellness company at the end of the day), and we value making our employees' lives better in the process.