Internet Sales Associate

PantherForge, Inc ., a dynamic sales and marketing firm in Raleigh, is looking for a highly motivated individual to join our team as an Internet Sales Associate. This is an exceptional entry-level opportunity for those ready to gain hands-on sales experience, develop powerful communication skills, and build a rewarding career by helping people connect to the digital world.

As an Internet Sales Associate, you will be on the front lines, engaging directly with prospective customers to introduce them to a diverse range of high-speed internet services. Through a comprehensive, hands-on training program, you'll become an expert in various internet technologies, plans, and solutions designed to meet modern household needs.

Essential Functions of the Internet Sales Associate Role:

• Proactively engage directly with prospective residential customers in designated areas of the market and sell high-speed internet services
• Learn and maintain deep, current knowledge of various internet technologies and associated plans, speeds, and features within the general telecommunications offerings
• Assess customer internet usage, device needs, and connectivity requirements to recommend tailored solutions
• Present the benefits and value of our internet services to secure customer interest and commitment
• Confidently and accurately address customer questions, concerns, and objections, using strong communication to facilitate sales and guide enrollment
• Guide customers through the direct sales and activation process, ensuring accurate completion of applications, contracts, and service enrollments for internet services
• Consistently meet or exceed individual sales targets and contribute to overall team performance goals for new internet customer acquisitions
• Maintain meticulous and confidential records of all direct customer interactions and internet sales activities within CRM systems
• Participate in training, product updates, and coaching to enhance sales techniques and maintain expertise on internet service offerings and market trends

Education & Experience Needed for the Internet Sales Associate Role:

• A High School Diploma or GED is required for consideration. College coursework or a degree in Business, Marketing, Communications, or a related field is preferred
• Up to two years of experience in direct sales, retail, customer service, or other customer-facing roles is beneficial
• Entry-level candidates with enthusiasm, a positive attitude, and a desire to learn internet technologies are strongly encouraged to apply
• Comprehensive training is provided to support onboarding and long-term success
• Basic computer proficiency is expected, including comfort with internet usage and digital tools
• Willingness to learn CRM systems and sales-specific technology platforms is essential

Preferred Skills for the Internet Sales Associate Role:

• You have a genuine interest in internet technology and how it impacts daily life
• You're a natural at breaking down technical information into easy-to-understand benefits
• You thrive in direct, face-to-face interactions and can build trust quickly with new people
• You're a proactive problem-solver, always looking for the best internet solution for each customer
• You have a strong drive to achieve goals and are motivated by measurable success
• You're resilient, learning from every interaction and continuously refining your approach
• You are passionate about helping people get connected and stay connected

Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.