Quant Analytics Associate Senior

JPMorganChase

Wilmington, NC

Job Description
If you are passionate about leveraging data to drive strategic decisions and optimize financial outcomes, then you have found the right team
As a Quant Analytics Associate Senior, in the Collections and Recovery operations, you will collaborate closely with business partners and stakeholders to set quantifiable goals, identify opportunities, and implement strategies through experimentation, influencing business direction and supporting data-driven decisions that directly impact the financial bottom line. You will optimize results using data governance, strategy development, testing, reporting, data science, and machine learning disciplines to understand and predict customer behavior and industry trends, enhancing recovery channel performance.
The Consumer and Community Banking Operations division at Chase provides a wide range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Within this division, the Recovery Analytics and Business Execution team leverages data to create competitive advantages and generate critical analytical insights that support Collections Operations for Credit Card, Overdraft Deposits, Auto, and Business Banking products.
Job Responsibilities
Demonstrate strong analytical skills to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Understand drivers, underlying data, and core business processes to support strategic direction with independent and thoughtful analytics, managing channel performance, addressing complex issues, and generating forward-looking solutions.
Collaborate across functions (data management, risk strategy, and other analytics resources) to implement best practices and explore new data sources to support critical strategies.
Monitor internal and external customer/industry trends, provide critical insights, and deliver business narratives and presentations summarizing sharp insights and conclusions.
Become a subject matter expert and trusted partner to our customers to formulate quantifiable goals, generate timely insights, communicate compelling business narratives, and advise on strategies with experimentation to support ongoing process/product/channel improvement.
Required Qualifications, Capabilities, And Skills
Bachelor’s degree in Statistics, Economics, Econometrics, Operations Research, Mathematics, Finance or equivalent quantitative field with 5+ years of applied analytical experience in complex and large data environments, or a Master’s/MBA degree with 3+ years of applied analytical experience.
Intermediate to advanced knowledge in statistics, finance, analytics, and predictive modeling.
Proven experience with programming languages (SQL, SAS, R, Python, Alteryx), relational databases (Oracle/Teradata), and visualization tools (Tableau) to create/manage/analyze large data sets.
Utilize a sense of urgency, be proactive, and result-driven with attention to detail. Build a solid understanding of the business, actively seek input to anticipate needs, and work to meet and exceed them.
Be well-organized, focused on results. Follow a logical and structured approach to support deliverables and manage multiple priorities, set high standards for self; accountable to deliver commitments on time and with high quality, with a focus on results and continuous improvements.
Proven problem-solving skills and effective and clear communication with a variety of business partners.
Preferred Qualifications, Capabilities, And Skills
PhD degree in a quantitative field
Deliver amidst continuous change in an agile and demanding work environment, effectively optimizing delivery of business goals and return on investment.
Monitor trends and develop key partnerships to advise on the use of new approaches and technologies.
Positive culture carrier, embrace a growth and learning mindset; curious and creative; collaborative, team-oriented, and client-focused; motivated by business and technical challenges
Schedule
Monday through Friday, 8:00 am to 5:00 pm.
This is a Hybrid position, requiring the incumbent to commute/work on-site 3 days a week and work from home 2 days a week. Expected to become full in-office presence in Q1/Q2 2026
Note: This role does not offer visa sponsorship.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

Posted 2025-09-01

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