Technical Trainer II
- Deliver instructor-led training for the Gregory Poole Apprenticeship Program, focusing on foundational skills, safety, and equipment systems.
- Facilitate advanced Caterpillar technician training, including diagnostics, hydraulics, electronics, and powertrain systems.
- Crosstrain and deliver instruction in additional areas such as power systems, material handling, or emerging technologies (e.g., electric or autonomous equipment).
- Deliver training at least 3 days per week.
- Maintain a minimum instructor evaluation average score of 4.5.
- Collaborate with subject matter experts, instructional designer and OEM professionals to develop and update training materials, lesson plans, and assessments.
- Customize content to meet the needs of different learner levels and business units.
- Ensure training content aligns with Caterpillar standards, industry certifications, and Gregory Poole's operational needs.
- Provide coaching, mentorship, and performance feedback to learners.
- Assess learner progress through practical evaluations, written tests, and hands-on demonstrations.
- Serve as TCG (Technician Career Guide) task performance validator in support of technician development.
- Maintain training equipment, tools, and classroom environments.
- Ensure compliance with safety standards and training protocols.
- Track attendance, certifications, and training records in the LMS.
- Associate's or Bachelor's degree in Diesel Technology, Industrial Technology, or a related field (or equivalent experience).
- 4+ years of experience as a technician or technical trainer in heavy equipment, power systems, or related industries.
- Strong knowledge of Caterpillar equipment and systems preferred.
- Experience with instructional delivery, adult learning principles, and hands-on training.
- Excellent communication, facilitation, and interpersonal skills.
- Proficiency with Microsoft Office and Learning Management Systems (LMS).
- The job duties must be performed both in an office environment and in the field visiting and working at customer job sites.
- Must be able to lift and carry up to 50lbs (tools, parts).
- Frequent travel to branches to conduct employee and customer training.
- . The employee must be able to pass a non-regulated DOT physical to operate a truck and trailer combination up to 26,000 lbs. and have the physical capabilities to climb stairs and large pieces of mobile heavy equipment.
- The employee regularly works near moving mechanical parts and is exposed to risk of electrical shock.
- The employee frequently works in precarious places and in outside weather conditions and is exposed to wet/humid conditions, fumes, or airborne particles.
- The employee is occasionally exposed to extreme cold or heat.
- The noise level in the work environment may also be very loud.
- This function requires normal eyesight to read and interpret technical information, as well as hearing and speaking ability to communicate with personnel with GPEC, our suppliers and those employed by our customers.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Caterpillar Instructor Accreditation or OEM training certifications strongly preferred; or gain certification within 6-12 months of hire date.
- Experience with eLearning tools or blended learning environments.
- MACS instructor certification and/or gain certification within 6-12 months of hire date.
- Ability to travel to multiple Gregory Poole locations as needed.
- Spanish fluency is a plus.
- Must hold a valid driver's license.
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