Customer Support Agent
If interested reach out directly to [email protected] or call/text 301-252-8762
Customer Support AgentRaleigh, NC (3 days onsite- 2 days remote)
$16/hr CUSTOMER SERVICE AGENT
Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. This position focuses on inbound phone calls regarding claims, eligibility, prior approvals and updating PCP’s
Lead/Manage/Support providing support to North Carolina Medicaid recipients and providers.
Collaborate with North Carolina Medicaid recipients and providers to provide them with assistance to any inquires that they may have as it relates to benefits and claims via phone.
Drive your contribution- you will contribute to the team with meeting our overall goal of providing world class customer service to our customers.
Utilize good people skills, communication, and customer service skills will assist you daily while speaking with customers. WHAT YOU’LL NEED TO SUCCEED Education: High School Diploma/GED
Experience: 1+ years of related experience
Technical skills-Communication, basic computer skills, customer service, phone skills, data entry. #LI-KA1
#M1 Ref: #851-Rockville-S1
System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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