Customer Service Clerk
This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Services Support Operator , you will be responsible for : · This position resides in a customer contact center. In your daily activities you will answer incoming phone calls and interact with field personnel and external customers
· You will respond to incoming inquiries and requests regarding medical equipment
· You will work with the field engineers and customers to dispatch and schedule service events What you will bring
· You can successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality
· You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
· You can professionally investigate and respond to requests in a timely manner
· Ability to multi-task and excel in a fast-paced team environment
· You have strong communication skills and are adaptable to change
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