Director of Operations and Compliance
The Director of Operations & Compliance (DOOC) is directly responsible for the day-to-day operations of all First Choice Community Health Centers (FCCHC) medical and dental sites. The DOOC is a member of the Senior Management Team and is also responsible for directing key areas related to operations, performance management, compliance and quality, business development, strategic and financial planning, as well as special projects.
Key Performance Measures: Quarterly Performance Evaluation Score ( Score Rating Targets: 90.0 or Higher= Extremely Effective, 80.0 – 89.0 = Performing at Expected Level, 70.0 - 79.0 = Less Than Effective, Below 70.0= Ineffective.)
Inputs may include direct observation, productivity and operational efficiency measures, patient satisfaction scores, UDS metrics, financial metrics, scorecard metrics, compliance measures, activity measures, employee survey scores, activities reporting checklist, and other operational measures.
- Key Performance Area I: Site Operations Management
- Key Performance Area II: Performance Management of Subordinate Employees
- Key Performance Area III: Quality, CQI, and Process Improvement
- Key Performance Area V: Strategic, Operating, Financial, and Program Planning
- Key Performance Area VI: Corporate Compliance
- Key Performance Area VII: CEO Support/Special Projects
EDUCATION and/or EXPERIENCE:
Combined clinical and business management education, with graduate-level education and concentration in management and/operations . Ability to prioritize and effectively execute the goals and initiatives of the organization. Self-motivated, detail oriented and able to both effectively delegate and communicate to employees at all levels of the organization. General to advanced certifiable knowledge of Six-Sigma, Lean, Business Process Improvement and other process improvement methodologies, with field experience demonstrating measurable results preferred.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS:
Ability to apply basic concepts of mathematics and computations. REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. OTHER SKILLS AND ABILITIES:
Use of computer skills to include working knowledge of all software available to employees and the ability to train employees on usage of software. Familiarity with effective use of computerized accounting, billing, patient information, and electronic medical records software. Must be able to use other equipment such as a fax, copier and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, attention to details, sense of personal responsibility for work performance and a professional attitude. The ability to adhere to policies and procedures is a must.
Recommended Jobs
Senior Proposal Manager - Writing
Who we are We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It …
Account Executive
Job Title: Account Executive (New Business) Department: Sales Area of Interest: Sales, Business Development, Information Technology Services, Telecommunications, VOIP/Telephony, Data Center R…
Research Postdoctoral Fellow, Biomedical Engineering
Department: 85082 Wake Forest University Health Sciences - Academic Biomedical Engineering Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Addition…
Intern
**Requisition Number:** 213424 **Job Description** Cintas is seeking an Intern to participate in a program designed to provide comprehensive knowledge across all areas of our business, as well as the …
Locum MD (Medical Doctor) Ob/Gyn
Description This contract position is on-site, offering a unique opportunity to provide quality care in a vibrant medical practice environment. As a Locum MD, you will be responsible for deliver…
Operations Associate
Sephora is seeking a Part-Time Operations Associate in Raleigh, NC, to support store operations, manage inventory, and assist with visual merchandising. The role involves delivering exceptional client…
Pharmacy Manager
What you'll do at Position Summary... What you'll do... Pharmacist in Charge Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading…
Clinical Laboratory Technologist - Toxicology
Are you an experienced Clinical Lab Professional? Are you looking to embark on a new challenge in your career, or start your career in Clinical Lab Science? If so, Labcorp wants to speak with you abo…
Assistant Bakery Manager FT Wilmington NC
Join Lowe's Foods in Wilmington as a full-time Assistant Bakery Manager and become a key player in driving an inviting and engaging bakery experience in alignment with our brand's commitment to freshn…
Physical Therapist / PT
Physical Therapist (PT) - Part Time in Lincolnton, NC / NORTH CAROLINA Part Time -approximately 20-25 hours per week - flexible schedule - LINCOLNTON, NC UNDER NEW OWNERSHIP! BUILDING UNDER R…