Care Navigator

Job Title: Care Navigator
Department: Clinical Outpatient
Reports To: Clinical Supervisor
FLSA Status: Hourly/Non-Exempt

Position Summary

Anuvia is seeking a dedicated Care Navigator to join our Clinical Outpatient team. This role is central to ensuring our clients receive safe, effective, and client-centered care. The Care Navigator monitors client needs, coordinates treatment plans, connects clients with community resources, facilitates care transitions, and advocates for client well-being. This position also supports admissions, service authorizations, and documentation requirements.

Key Responsibilities

• Coordinate and deliver care that is timely, effective, equitable, and client-centered.

• Conduct client admissions, obtain service authorizations, and develop person-centered treatment plans.

• Review assessments and referrals to ensure appropriate service connection.

• Monitor treatment progress, signs of substance use withdrawal, and adjust care as needed.

• Facilitate discharge and transition planning.

• Provide education on substance use, health, and community resources.

• Assist clients with applications and service-related documentation.

• Build and maintain strong relationships with referral agencies and community partners.

• Maintain accurate, timely documentation in accordance with state, agency, and federal guidelines.

• Administer medications per provider orders (training provided) and take vital signs as directed.

• Adhere to all ethical standards, codes of conduct, and agency protocols.

• Participate in staff meetings and multidisciplinary team discussions.

Qualifications

• Bachelor’s degree preferred, or equivalent experience/training.

• Must meet criteria for Qualified Professional and maintain certification with the North Carolina Addictions Specialist Professional Practice Board and/or North Carolina Department of Health and Human Services .

• Valid NC or SC Driver’s License required.

• Strong interpersonal, problem-solving, and communication skills.

• Ability to document in Electronic Health Records and use Microsoft Office applications.

Competencies

We value team members who embody our Anuvia Values :

• Adaptability – Innovate and embrace change.

• Nurturing – Show compassion and care.

• Unity – Celebrate diversity and collaboration.

• Vitality – Challenge the status quo.

• Integrity – Uphold ethical standards and inspire trust.

• Appreciation – Recognize the contributions of clients, employees, and partners.

Work Environment & Schedule

• 8am-4:30pm M-F

• Based in our Clinical Outpatient department with community-based work as needed.

• Standard schedule with potential variation based on client needs.

Competitive Benefits:

We offer a comprehensive benefits package, including:
-Immediate health benefits with no waiting period.
-Generous time off policies and company-provided disability insurance.
-Competitive salary with a 401(k)-plan featuring a 7% employer contribution after the first year.
-Access to continuous learning and development opportunities, plus a range of additional benefits and opportunities for career advancement.

Join our team and make a lasting impact in the lives of individuals seeking recovery and support.