Optum (LHI) - Administrative Assistant - Goldsboro, NC(Kelby)

MSS is seeking to contract an Administrative Assistant to assist practitioners performing Compensation & Pension Exams (C&P) for our military Veterans at various sites throughout the USA.

• Length: one year with option to extend
• Start Date: January 2024
• Hours: Mon-Fri, 7:30-4 ; Full Time/40 hours per week
• Location: Goldsboro, NC
• Pay: TOP HOURLY RATE
• The VA has requested that we have someone for each gender available to accompany Veterans during certain sensitive exams. This position requires a MALE

Contract Description

Assist Practitioners by performing as a CHAPERONE during the exams. These exams are one-time, non-treatment compensation and pension exams for Veterans. Job responsibilities will include performing ancillary and administrative duties include greeting Veterans, effectively managing office functions, ensuring exam entry is complete, answering the phone, keeping supply inventory current and other duties as assigned.

Administrative Assistant

Greet the Veterans and show them to the exam room.

Be present in the exam room with the Practitioner as a chaperone for all exams on site.

Report any no-shows of Veterans to client.

Keep the facility tidy.

Obtain ancillary results from the practitioners.

Track completed and pending exams to ensure they are submitted within 48 hours via the Provider Portal.

Education/Qualifications

• Qualified candidates must possess a welcoming, friendly and professional disposition as Admin is the first person to be seen by Veteran upon entering facility for appointment.
• Prefer medical office, patient interaction experience, but not required.
• Qualified candidates must possess organizational and problem-solving skills, exceptional communication, and customer service skills with a strong attention to detail.
• Individuals must be able to work independently and as part of a team, have good interpersonal skills and a willingness to be flexible and adapt to changing situations.
• Candidates must possess basic computer skills. This job may require sitting and standing for long periods of time, bending, twisting, and occasionally lifting more than 10 pounds.

We look forward to working with you, as you work to serve America’s Heroes.