Clinical Communications Director

Clinical Communications Director

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:

Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

Job Summary

The Clinical Communications Director will lead internal communications for our global Clinical business. This role will serve as the chief communications strategist to our Chief Operating Officer (COO) – shaping the narrative, building clarity and alignment and strengthening how Clinical colleagues connect to strategy, culture and performance expectations. It will lead the planning and execution of integrated communication programs that our strategic priorities to life and elevate the employee experience across a complex, fast-moving, and highly matrixed organization. This role is ideal for an experienced communications leader who blends business acumen, creative storytelling, executive advising, change leadership and digital fluency and who thrives at the intersection of strategy, cuture and execution.

Core Responsibilities

• Build and own the annual integrated communications strategy for the Clinical business inclusiveof strategic priorities, and employee engagement initiatives and associated metrics to demonstrate activation and impact.

• Determine appropriate internal communications cadence and employee activation initiatives to drive engagement not limited to Town Halls and other potential communication vehicles that connect leaders to our employees in meaningful and impactful ways.

• Create and manage a comprehensive Clinical communications calendar, ensuring alignment across business priorities, global initiatives, and employee engagement needs.

• Develop high quality content – emails, scripts, talking points, presentations, video briefs, toolkits – that is clear, concise, and compelling.

• Serve as the primary communications advisor to the COO and Clinical Leadership team, partnering closely on message development, communication moments, and leader engagement.

Champion communication excellence and alignment across the Clinical leadership ecosystem.

• Coach and support Clinical senior leaders in delivering compelling, clear and confident communication aligned to organizational priorities.

• Build dashboards and analytics mechanisms to measure communication reach, sentiment, engagement and action.

• Provide data-driven insights and recommendations to leaders to improve communication effectiveness and employee experience.

• Collaborate closely with Regional Liaisons to ensure global resonance and local relevance of communication programs.

• Operate as a senior integrator across functions (Clinical Development, Corporate Enablers

• Solves complex problems and/or conducts complex analyses.

• Serves as employee communications subject matter expert with executive and senior leaders. Gains support for ideas or positions on difficult issues.

• Anticipates and resolves complex problems. Applies strategic and critical thinking to identify solutions to non-standard requests and moderately complex problems.

• Drives solutions to meet business and employee needs across the enterprise.

• Intense collaboration with other members of Global Corporate Communications & Marketing, Clinical Development and Corporate Enabling functions.

• Develop strategies and manage timelines for multi-tiered communications initiatives.

• Receives little instruction on day-to-day work.

• Must have the ability to communicate directly with business leaders to represent employee communications.

Qualifications

Education Requirements

Min/Preferred Education Level Description

Minimum 4 Year / Bachelors Degree BA/BS in Communications, Journalism, Marketing, English, Public Relations or related field.

Additional Qualifications

• Strong communications strategist with experience in global and matrixed organization

• Demonstrated ability to drive employee engagement and other business results through effective communications.

• Understanding of global healthcare trends, challenges and workforce.

• Exhibits superior writing, editing and presentation skills; project management skills; and consultative skills (including effective questioning, critical thinking, stakeholder management and communication methodology application).

• Proficiency in change management communication strategies.

• Demonstrated success driving internal communications strategy for senior leaders.

• Exceptional writing, editing, and storytelling skills with the ability to distill complexity into clarity.

• Strong digital fluency across internal channels (Teams, intranet, video, newsletters, digital employee experience platforms).

• Proven ability to influence leaders, navigate ambiguity and drive alignment across matrixed environments.

• Strong project management, prioritization and stakeholder-management capabilities.

• Ability to balance strategic thinking with hands-on execution.

• Native proficiency in English; additional languages a plus.

Disclaimer

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at itssole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents

may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

US ONLY

Years of experience required

8+ years of communications experience for large, complex, global organizations; healthcare or life sciences strongly preferred

Physical Requirements : Position requires: ability to occasionally move about inside the office to access filing cabinets, office equipment, etc. and to move between office locations; ability to maintain a stationary position for prolonged periods of time; ability to occasionally manipulate (e.g., lift, carry, move) office

items and packages of light to medium weights of 10-35 pounds; ability to constantly operate a computer and other office productivity equipment (e.g., scanner, phone, printer, copier); ability to perceive and assess written materials for prolonged periods of time; and ability to frequently communicate with

colleagues on the phone, by email, and in-person.

Work Environment : This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is low. This is a largely sedentary role.

At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

$118,700.00 - $207,800.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

The Clinical Communications Director will lead internal communications for our global Clinical business. This role will serve as the chief communications strategist to our Chief Operating Officer (COO) – shaping the narrative, building clarity and alignment and strengthening how Clinical colleagues connect to strategy, culture and performance expectations. It will lead the planning and execution of integrated communication programs that our strategic priorities to life and elevate the employee experience across a complex, fast-moving, and highly matrixed organization. This role is ideal for an experienced communications leader who blends business acumen, creative storytelling, executive advising, change leadership and digital fluency and who thrives at the intersection of strategy, culture and execution.