Quality Assurance Specialist

This is a fully remote quality assurance role that requires 3 years of healthcare insurance experience.

Description

Responsibilities:

· Conduct quality testing for all benefit plans for client.

· Collaborate with the AIS team during the plan-building process.

· Utilize various systems to ensure plans are built correctly and meet client specifications.

· Identify and address issues such as incorrect deductibles, out-of-pocket settings, and mail pricing discrepancies.

· Work closely with AIS counterparts to resolve any plan inaccuracies.

· High attention to detail.

· Strong internal communication skills (no phone work required).

· Ability to manage and complete 25 plans per week.

· Scorecard evaluation post-training.

Minimum

Requirements:

• Two or four-year degree required.
• Preference for degrees in Math, Biology, Business, Healthcare Administration, or History, especially those with a strong research background .
• 1 year of Excel experience (no VLOOKUPs or Pivot Tables).

Preferred

Experience:

• 3+ years of healthcare insurance experience.
• Knowledge of medical terminology, deductibles, copays, and provider language.
• Experience in a production-based environment is a plus (standard is roughly 25 plans worked per week).
• Must have 1 year of Excel experience and pass the test

This is a Contract position based out of Raleigh, NC.

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Raleigh,NC.

This position is anticipated to close on Mar 6, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.