General Manager

Coach USA
Asheville, NC
Job Description

Job Title: General Manager

Location: Asheville, NC

Job Type: Full Time (on site 5 days/week)

Education Level: College Degree preferred but not required

Salary Range: Commensurate with Experience

  • This opportunity is contingent upon the successful award of a contract***

Summary

Coach USA LLC, a motorcoach transportation company, is looking for a full-time General Manager with a minimum of ten (10) years of experience in the transportation or logistics sector or six (6) years with a bachelor’s degree. The incumbent will report to the Regional VP. The General Manager will interface direct and coordinate all activities of the location to obtain optimum efficiency and economy of operations. The GM will interface with dispatch, safety, and maintenance. The GM is accountable for the safe operation of the business in compliance with all laws and regulations. In addition, the person in this role is also responsible for the growth of the business through excellent customer relations and service and ensuring business continuation by growing and developing his/her staff.

Essential Functions

  • Directs and coordinates activities of the dispatch, scheduling, planning, operations, and administrative departments to ensure overall effectiveness, efficiency and profitability
  • Manages and coordinates vendor relationships
  • Direct and coordinate promotion of products and services performed to develop new markets, increase share of market and obtain competitive position in industry within the assigned geographic area
  • Responsible for developing yearly budgets, monitoring the budget monthly, compiling monthly variance reports, complete the monthly Operating Stat report, monitor monthly spending and revenue produced.
  • Consults with administrative personnel and reviews activity, and operating reports to determine changes in programs or operations required
  • Monitor performance and prepare appraisals annually for managers reporting directly to this position
  • Coordinate with Human Resources to onboard new employees
  • Coordinate all aspects of driver training program and reviews all accidents with Manager/Director of Safety
  • Will be knowledgeable with environmental compliance issues
  • Work closely with operations/dispatchers regarding driver and vehicle matters
  • Attend association meetings and public events to increase overall knowledge and civic relationships with public agencies
  • Address customer concerns that pertain to buses or bus drivers

Required Skills

  • Ability to read, analyze and interpret financial reports and legal documents
  • Ability to effectively present information to top management and/or board of directors
  • Ability to calculate figures including interest, commissions, percentages etc.
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Computer literate
  • Ability to read, write and speak English fluently

Interested candidates can apply at

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Posted 2026-02-07

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