Collections Specialist

Adecco US, Inc.
Greenville, NC
Adecco is currently assisting one of its clients in their search for a **Collections Specialist** **Pay range: $20 - $20/hr.** **Shift availability: ** Remote on Monday and Friday - in office Tuesday through Thursday 8 pm - 5 pm at 701 Millennium Blvd, Greenville, SC** **For instant consideration for this role, click on Apply Now** **Job Summary:** **Please note required SAP and Collections Experience.** The Collections Specialist role is responsible for maintaining relations with internal and external customers while at the same time seeking to influence payments from customers according to corporate goals and objectives. The role interfaces with various internal teams (customer service, sales, as examples) in an effort to resolve and understand processes which may cause a customer to not to pay to terms and to creatively determine steps that can be taken to resolve those issues. Using portfolio reporting and guidance from others, the role creates work plans tailored to the needs of the stakeholders and then follows-through to deliver results in line with expectations. Individuals will be great communicators: verbal and written, very organized: great note-taker and scheduler of follow-up activities, and adept at de-escalating stressful situations. Duties and Responsibilities · Monitors a portfolio of accounts to assess receivables condition and prioritize work according to objectives. · Performs account analysis to identify trends, problems and root causes of ongoing issues and outlines solution plans to improve the situation for both client and the customer. · Creates weekly work plan to include customer calls, e-mails and correspondence based on account status; executes said plan and can document progress towards said plan via account notes and status updates to supervisor or manager. · Works cross-functionally to gather information and expertise to address issues identified with customer accounts. · Negotiates with assigned scope of authority, individually or as part of a team, to resolve problems with favorable outcomes for client and the customer. Performs account reconciliations, daily credit hold/releases, monthly statement and/or dunning letter processing, recommendations for bad debt write-offs and suggesting accounts for credit limit reviews. · Responds to customer inquiries on accounts regarding billing discrepancies or payment disputes. · Performs account maintenance activities, resolving short-pays, chargebacks, credit memos and payment application issues. · May support other collections staff with research requests, invoice reprints, data gathering and related tasks. As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Collections Specialist** APPLY NOW for instant consideration! **Pay Details:** $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Posted 2025-11-20

Recommended Jobs

Facilities Associate III

SGS Consulting
North Carolina

Job Responsibilities: ~ NA Skills: Performs preventative maintenance on HVAC systems. Performs corrective work orders in support of Facilities, Laboratory, and Manufacturing operations. …

View Details
Posted 2025-11-14

Full Time Associate

Foot Locker
Concord, NC

Overview: Are you ready to take your game to the next level? Having proven the ability to provide extreme customer service, you are ready to take the next step. Partnering with store management, you …

View Details
Posted 2025-11-13

Gas Operations & Maintenance Specialist I

Enbridge
Gastonia, NC

Posting End Date: November 30 2025 Employee Type: Regular-Full time Union/Non: This is a non-union position Important Note: This role is considered safety sensitive and as such y…

View Details
Posted 2025-11-20

AEM Developer with Magento (Domain knowledge Retail Ecommerce )

GovServicesHub
Raleigh, NC

Position :AEM Developer with Magento (Domain knowledge Retail Ecommerce ) Location : Raleigh, NC   -Ideal candidates should have experience with: • Tech Stack AEM, Magento, PIM, A…

View Details
Posted 2025-10-09

Cyber Security Analyst

Regions Bank
Charlotte, NC

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a…

View Details
Posted 2025-11-18

Neurohospitalist Physician Faculty

University of North Carolina at Chapel Hill
Chapel Hill, NC

*Department:*Neurology - 411801 *Posting Open Date:*09/27/2024 *Open Until Filled:*Yes *Position Type:*Permanent Faculty *Working Title:*Neurohospitalist Physician Faculty *Appointment Type:*O…

View Details
Posted 2025-11-21

Financial Services Tax - Real Estate Senior Manager Save for Later Remove job

PwC
Greensboro, NC

A career in our Financial Services Tax practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax ha…

View Details
Posted 2025-10-14

IR Technologist - Greensboro, NC

Sunbelt Staffing
Greensboro, NC

Job Description Job Description Minimum 1+ years Interventional Radiology (IR) Technologist experience and ARRT certification required. Applicants who do not meet these qualifications will not be…

View Details
Posted 2025-11-05

Insurance Consumer Analyst I

North Carolina Dept of Insurance
Wake County, NC

Insurance Consumer Analyst I Location Hybrid work in Wake County, NC : Description of Work **Repost all applicants will need to reapply** *This posting will fill position numbers 60013627, 65024343…

View Details
Posted 2025-11-22

Truck Driver/CDL-A / Dedicated /Home Daily

Truck with Jed Logistics
Henderson, NC

Hiring immediately for Class A Driver!  Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary, we offer great benefits and great sched…

View Details
Posted 2025-11-19