Customer Service Representative - High Point, NC
LaSalle Network is hiring for a Customer Service Representative with a leading benefits enrollment company known for providing exceptional healthcare, life insurance, and disability benefits services.
The Customer Service Representative will be a key contact point for clients, assisting with benefits education, enrollment transactions, and resolving customer inquiries. This role offers an excellent opportunity to join a growing team dedicated to delivering superior customer support within a dynamic, client-focused environment. ResponsibilitiesEducate and advise callers on their benefits, the system, and all related processes
Process enrollment-related transactions and take ownership of issues through resolution
Research customer requests and follow up with customers as needed
Assist with company projects and administrative tasks as assigned
Efficiently navigate multiple screens and platforms including AI-assisted resources, Microsoft Teams, and client portals to ensure accurate documentation
Qualifications
High school diploma
3+ years Customer Service experience required
Must have strong verbal and written communication; must be conversationa
Extremely resourceful and able to problem solve
Ability to provide exceptional customer service consistently
Must be able to display a positive attitude in a fast-paced environment
Key Details
Compensation: $18 per hour
Benefits (Contract): LaSalle Network consultants are eligible to enroll in benefits. For details, visit:
Location: High Point, North Carolina
Work Model: On-site
About LaSalle Network
At LaSalle Network, we don't just fill roles — we build careers and transform businesses. As one of the nation's leading staffing and solutions firms, we connect exceptional talent with organizations that value innovation, collaboration, and growth. Whether you're looking to take the next step in your career or find the perfect addition to your team, we make meaningful matches that last. Join us and experience a company consistently recognized as a top workplace — because when our people thrive, everyone wins.
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