Assistant General Manager

Job Description

Job Description

Assistant General Manager – Aqua-Tots Swim School

(Swim School Manager | Operations Manager)

Location : Holly Springs, NC
Job Type : Full-Time
Pay Range : $40,000-$45,000
Schedule : Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season.
Benefits:
• Health Insurance w/ HSA & FSA options
• Employer-paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world-class swim lessons in a safe and welcoming environment.

Welcome to Aqua-Tots!
At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.

Are you looking for a company that invests in its leaders and promotes growth from within?
Do you thrive in a mission-driven culture where your work makes a difference every day?

If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You’ll Do

Support School Operations – Partner with the General Manager to help oversee daily school operations, maintain facility and brand standards, and ensure the pool, deck, and front office operate smoothly.

Lead Front Desk & Aquatics Teams – Provide leadership and support to Front Desk teammates and Aquatic leadership to ensure consistent service, communication, and team accountability.

Drive Customer Experience & Sales – Help maintain high customer engagement by educating families on the Aqua-Tots Learn to Swim program, supporting enrollment conversations, and ensuring a positive experience for every family.

Manage Scheduling & Coverage – Support team scheduling and daily coverage to ensure proper staffing for swim lessons and front office operations.

Coach & Develop Teammates – Assist with hiring, training, mentoring, and evaluating teammates while helping maintain a positive, high-performing team culture.

Monitor Quality & Consistency – Ensure swim lessons, customer interactions, and facility standards consistently reflect the Aqua-Tots brand and experience.

Support School Performance – Assist the General Manager in tracking sales performance, monitoring customer feedback, and supporting operational initiatives that help the school grow.

What We’re Looking For

• 1+ years of management experience (operations, hospitality, education, or retail preferred)

• Strong customer service and people leadership skills

• Someone who thrives on building teams, solving problems, and creating positive experiences

• Flexible availability to meet the needs of the school

• High School diploma or GED required; Bachelor’s degree preferred

• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training)

Ready to Dive In?

If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a General Manager at Aqua-Tots Swim Schools!

Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states , creating opportunities for leaders to grow their careers within our expanding organization.

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