Team Member

Job Location: MILKLAB at 105 W North Carolina 54 Suite 265, Durham, NC 27713

Job Overview

Full Time & Part Time Available

MILKLAB is looking for motivated people that have a passion for boba tea, handcrafted ice cream and culinary. Our mission is to bring our community quality drinks and ice cream while providing a memorable experience. We’re looking for fun individuals who take pride in quality, service, art, atmosphere, and want to grow with a company that focuses on a team environment. This position will require a flexible schedule. Open availability is preferred. We are looking forward to having you join us!

Responsibilities Include:

• Greeting customers and providing excellent service
• Learning how to prepare menu items and answering customer questions
• Hand crafting rolled ice cream to order
• Decorating ice cream creatively and providing a memorable experience for customers
• Culinary tasks such as creating food from scratch
• Operating a point of sale system & organizing customer orders
• Preparing a wide range tea and other beverages for customers to enjoy
• Following our operational policies and procedures
• Maintaining a clean and organized work environment, which may include: cleaning equipment, mopping floors, washing dishes, taking out the trash, etc.
• Working with honesty and integrity while promoting MILKLAB's core values

This Job is for you if you:

• Like meeting new people!
• Strive to put a smile on people’s faces through excellent customer service!
• Enjoy working in a face-paced & high volume environment!
• Have an eagerness to learn about various tea, ice cream and kitchen recipes!

Qualifications:

• High School Diploma or equivalent background
• At least 1 year of experience in customer service and/or a kitchen environment
• The ability to work on your feet for 6-8 hour shifts
• The ability to lift at least 40 lbs

What we offer you:

• Above minimum wage base pay and uncapped tips!
• Unlimited tea and/or ice cream for yourself while working!
• Friends & family discounts!
• Company sponsored employee events!
• 401K opportunity!
• Growth potential for those who excel in performance!

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