Associate Investigator
- Assist with revising standard operating procedures and work instructions to support operational readiness, as needed.
- Perform any "in operations" duties listed below that are required prior to routine operations.
- Complete minor internal manufacturing investigations with direction from senior investigators or management to support manufacturing operations.
- Assist senior investigators with major investigations, as needed.
- Develop knowledge and capabilities to perform systematic causal analysis methods to identify root and contributing causes for assigned investigations (for example, Event and Causal Factor Analysis and Logic Fault Tree).
- Document investigation findings and related actions in alignment with Quality Management System requirements.
- Participate in corrective and preventive action discussions to support the investigation process.
- Communicate the investigation process and status to impacted areas, including senior investigators and management; track milestones throughout the investigation lifecycle.
- Organize and prioritize your investigation workload to ensure closure of minor investigations within required timelines.
- Assist with preparing metric reports for senior leadership, as requested by senior investigators or management.
- Perform other duties, as assigned.
- High School Diploma or GED with 4 years of related experience (for example, investigations); or
- Associate's degree in Life Sciences or Engineering with 2 years of related experience (for example, investigations); or
- Equivalent military experience
- Bachelor's degree in Life Sciences or Engineering
- Prior experience in a Good Manufacturing Practice, quality, or manufacturing operations environment
- No minimum training or certification requirements
- Preferred: Root Cause Analysis training; BioWork or BTEC Capstone current Good Manufacturing Practice coursework
- Basic knowledge of systematic cause analysis methods (for example, Event and Causal Factor Analysis, Logic Fault Tree)
- Willingness to learn to select the appropriate causal analysis tool for each investigation
- Ability to communicate and collaborate cross-functionally to discuss causal analyses and corrective and preventive actions
- Good technical writing skills and ability to clearly document findings for minor internal investigations
- Willingness to build technical interpretation skills from multiple subject matter experts and develop coherent, concise narratives with support from senior investigators
- Basic knowledge of performance improvement with a foundation in Human and Organizational Performance principles
- Team-based attitude with the ability to build relationships and work effectively with key stakeholders
- Basic knowledge of change management, investigations, corrective and preventive actions, and continuous improvement methodologies
- Make an immediate impact by helping close investigations on time and to quality standards
- Learn industry-recognized root cause methods and Quality Management System practices
- Partner with experienced investigators and broaden your exposure across manufacturing and quality
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