Program Coordinator - Pediatrics

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Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION:

Duke Children’s and Internal Medicine North Durham - 3116 N Duke St

JOB SUMMARY:

We are seeking a Program Coordinator in our Duke Children’s and Internal Medicine North Durham located in Durham, NC to be an integral member of the healthcare team to provide direct and indirect care to patients.

JOB DUTIES AND RESPONSIBILITIES:

• Manage Spanish medical interpreters, including oversight of time and attendance, scheduling, vacation coverage and conducting performance appraisals.
• Verify interpreter competency through completion of CBOs, competency sign offs, observations, and at minimum quarterly feedback. Provide training in correct methods and procedures to maintain high standards.
• Participate in the recruitment, onboarding, promotions, and transfers of interpreters.
• Conduct individual and group meetings with interpreters to support education, professional development and the coordination of new ideas and policy reviews.
• Monitor and assess program effectiveness, investigate trends, and recommend and/or implement improvements
• Serve on committees, attend professional meetings, and maintain relationships with other Duke programs and external organizations to support program objectives.

JOB ELIGIBILITY REQUIREMENTS:

• Successfully pass a nationally recognized medical interpreter exam ( e,g., CCHI or NBCMI)
• 2 yrs direct supervisory experience

JOB HOURS:

The schedule for this position would be day shifts Monday to Friday.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

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Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.