Administrative Timekeeper

Job Description

Job Description

We are looking for an organized Administrative Timekeeper to support daily workforce coordination in Thomasville, North Carolina. This role focuses on maintaining precise time and attendance records, assisting with schedule visibility, and helping ensure payroll information is accurate and ready for processing. The position works closely with scheduling, operations, payroll, and field teams in a busy environment where accuracy, responsiveness, and follow-through are essential.

Responsibilities:
• Audit daily time records and attendance details for drivers, equipment operators, dispatch staff, mechanics, and field employees to confirm accuracy and completeness.
• Update schedule and availability information in workforce systems so staffing levels remain visible and current throughout daily operations.
• Research missing punches, incorrect entries, and other payroll-related exceptions, then resolve issues in coordination with supervisors and internal partners.
• Monitor absences, leave usage, and call-outs, and communicate staffing impacts to scheduling and operations leaders in a timely manner.
• Track labor hours and coding to support payroll preparation, overtime awareness, and workforce planning decisions.
• Prepare recurring reports that summarize attendance, labor utilization, overtime activity, and related workforce trends for management review.
• Maintain organized employee records in both electronic and paper formats while following documentation standards and company policies.
• Answer employee questions related to schedules, attendance records, and timekeeping matters, serving as a dependable point of contact across departments.
• Provide administrative support to scheduling and operations teams through data entry, record maintenance, and assistance during high-demand periods.
• Help onboard employees into timekeeping and workforce management processes by entering required information and confirming records are properly established.• At least 1 year of experience in an administrative, office support, timekeeping, or similar coordination role.
• Strong data entry skills with the ability to maintain accurate records and review detailed information carefully.
• Experience supporting administrative office functions, including documentation, reporting, and record organization.
• Ability to handle inbound calls and respond professionally to employee and internal team inquiries.
• Comfortable working in a fast-paced environment with shifting priorities and frequent interaction across multiple departments.
• Strong attention to detail and problem-solving ability when investigating attendance issues, time discrepancies, and payroll exceptions.
• Effective written and verbal communication skills for coordinating with scheduling, payroll, operations, and field personnel.