Residential Account Manager

Job Description

Job Description

Where Experience Leads and Quality Sets the Standard
VANIR delivers premium exterior installations with an emphasis on siding excellence, durability, and customer peace of mind. Our processes are structured, our crews are held to high standards, and our projects are managed with professionalism from start to finish.

What you will do

• Review plans and bid documents for completeness and accuracy, clarifying details with builders as needed.
• Develop detailed scope sheets using product knowledge (materials, vendors, lead times, premium options, accessories, and installation requirements).
• Coordinate bid setup with the General Manager, confirming labor rates and margin requirements before submitting to estimators.
• Support the estimating and quoting process by answering estimator questions, reviewing completed estimates, and preparing final quote summaries for customer delivery.
• Manage follow-up and post-sale handoff, maintaining CRM updates, organizing Dropbox documentation, and ensuring a smooth transition to operations/account administrators.

What We Are Looking For
Required:

• Industry Knowledge: Understanding of residential construction processes, siding materials, and installation practices
• Technical Skills: Ability to read and interpret construction plans and bid documents
• Communication: Excellent written and verbal communication skills; comfortable engaging builders and customers professionally
• Organization: Strong attention to detail with ability to manage multiple projects simultaneously
• Technology: Proficiency with CRM systems, Dropbox, and standard business software
• Customer Service: Professional demeanor with ability to build and maintain customer relationships

Preferred:

• 2+ years of experience in construction, estimating, or project coordination
• Knowledge of building materials, vendor relationships, and supply chain logistics
• Previous experience in a commission-based sales or sales support role
• Familiarity with residential construction practices in the North Carolina market

Why Vanir?

• Medical, Dental and Vision Insurance: Employer paid medical and dental insurance
• 401k with Company Match: Invest in your future self
• Compensation for this role is aligned with comparable positions and reflects experience, skills, and responsibilities.
• PTO: Accrual up to 2 weeks paid vacation and 10 paid holidays upon hire
• Career Development- On the job training and advancement opportunities

Ready to be on our team?

VANIR sets the bar for exterior siding projects across the Carolinas and Georgia - and we work with leaders who respect craftsmanship, safety, and accountability. If that is you, we would love to connect. Apply today!