Environmental Services Manager Sr.

Aramark Healthcare+ is seeking an Environmental Services Manager Sr. to join their team at Atrium Health Wake Forest Baptist Hospital in North Wilkesboro, NC . The Environmental Services Manager Sr. is responsible for overseeing the development and execution of all facility solutions to ensure all health and safety standards are met. Leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. Responsible for servicing and/or maintaining a physical location or site to client specifications.

Job Responsibilities

• Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs
Leadership
• Overall ownership and accountability of operational management and financial performance of the unit
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations
Client Relationship
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for delivering excellent customer service
• Facilitate and support new business and retention activities
• Develop programs (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
Financial Performance
• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Ensure the completion and maintenance of financial statements relative to the department
• Oversight and responsibility to deliver client and company financial targets
• Adopt all Aramark processes and systems, eliminate custom/manual reports
• Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
• Implement and maintain GM agenda for both labor and total quality management requirements
• Create value through efficient operations, appropriate cost controls, and profit management
• Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 3 years of experience in healthcare environmental services
• Requires up to 2 years of experience in a management or supervisory role preferred
• Requires a Bachelor Degree or equivalent experience
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers

Education