General Manager
We create memories by delivering progressively traditional, handcrafted craveable food, in a warm, captivating environment that you’ll want to share with friends and family. We are looking for a Restaurant Manager to lead all aspects of our business. You will motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. Back of the house management experience is essential, as you’ll assist in hiring qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Job Duties -Maintaining and upholding our company's vision and values. • Ensure that all dining areas are kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. • Dedicated to providing excellent customer service, improving the customer experience, and ability to address customer complaints and resolve.
- Supervise operation teams for both FOH and HOH.
- Make employment and termination decisions including interviewing, hiring, evaluating,
- Responsible for maintaining appropriate cleaning schedules for FOH and BOH areas.
- Demonstrating a passion for details and a willingness to learn.
- Exhibiting a familiarity with daily menus.
- Maintaining a safe, sanitary, and organized work environment.
- Performs other duties as required or assigned by Corporate Chef or District Manager
- Trains staff to follow proper safety procedures to minimize injuries.
- Discipline employees, address their complaints and resolve problems, as needed
- Approves work schedule for FOH and HOH to meet order demand within prescribed
- Communicates with all staff in a professional manner.
- Verifies all Orders of essential food and Beverages and other related items for the
- Verifies portion and quality control standards
- Verifies all systems, procedures and policies are adhered to and correct 100%
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