Guest Service Representative

City/State

Work Shift

Overview:

Sentara Belleharbour is hiring a Guest Service Representative to work full time nights in the Emergency Room. (2300-0730)

Overview

The Guest Relations Representative is a liaison between patients families visitors and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.

Education

• High School Diploma or Equivalent

Experience

• 1 year customer service (required)

• Excellent communication skills

• Healthcare experience (preferred)

keywords: clerical customer service

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Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara BelleHarbour is a state-of-the-art outpatient medical center located in North Suffolk. From family medicine and specialty care to physical therapy and lab and imaging services to outpatient surgery and 24-hour emergency care Sentara BelleHarbour is proud to serve the community in North Suffolk.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.

Required Experience:

Unclear Seniority