Event Manager

Event Manager

Marbles Kids Museum is a vibrant, nonprofit children’s museum and IMAX Theatre located in the heart of downtown Raleigh. Marbles has been sparking imagination, discovery, and learning through play since opening its doors in 2007. Marbles’ serves a diverse population of families, school groups, and community organizations through award-winning play-based exhibits, summer camps, IMAX documentaries, feature movies, and special events year-round. Today Marbles ranks among the top family destinations in North Carolina providing learning experiences for children with creative programs, and larger-than-life movies.

The Opportunity

Join our team as an Event Manager and lead the way in creating memorable experiences at Marbles! You’ll take the lead in planning and executing vibrant family-friendly events and our signature 21Marbles experiences. In addition, the manager is responsible for supporting logistics and layouts for internal events.

Job Responsibilities

• Leads the planning, logistics, and execution of Marbles family-friendly and 21 Marbles events in collaboration with key programmatic and design team members.
• Brings the vision and production to life for family-friendly and 21Marbles events by coordinating the planning to execution in collaboration with other team members.
• Support the logistics, layouts, and execution of internal events.
• Responsible for collaborating and communicating with contracted vendors, security, porters, and internal teams about needs for internal and family events.
• Creates requests for proposals (RFPs) as needed.
• Regularly communicates with area businesses to procure in-kind donations and discounts to support Marbles mission.
• Manage budgets, financials, and timelines to ensure events are on schedule to achieve their goals for assigned events.
• Secure ABC permits and other vendor contracts as required.
• Build and maintain relationships across the event industry with clients and vendors to maintain good relationships and minimize expenses.
• Collaborate with the fellow Sales Manager to support events, send weekly internal event communication, and optimize team performance
• Responsible for strategic, short and long-term planning of the Special Event’s & Facility Rentals department in collaboration with the supervisor and the Event Sales Manager.
• Maintain and organize event-related products, linens, etc., and Museum catering kitchens (2) as needed. Serve as an event host or support for occasional daytime events and for some evening and weekend events as needed.
• Perform all other duties assigned by the manager.

Supervisory Responsibilities

• Shift Supervision for Event Hosts and volunteers.

Experience and Skill Requirements

• Bachelor’s degree in Hospitality and Event Planning, or related field preferred.
• Five years of experience in event planning, hospitality, customer service or related field preferred.
• Outstanding project management expertise.
• Excellent verbal and written communication skills.
• Exceptional interpersonal and customer service skills.
• Superb time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to respond to problems and assist clients in a calm, courteous and helpful manner.
• Ability to work independently and as part of a team.
• Demonstrated ability to provide effective feedback and receive constructive coaching.
• Excellent organizational skills and meticulous attention to detail.
• Thorough understanding of event permits, regulations, and restrictions.
• Proficient in Microsoft Office Suite or related software.

Physical Demands

• Walking, standing for extended periods, stooping, bending.
• Moving equipment, pushing/pulling carts, carrying heavy items.
• Must be able to lift and/or move up to 40 pounds.

Schedule

• Flexible schedule required, including weekends, evenings, holidays, and additional availability during peak event season (October-January).
• Event Manager is responsible for leading family friendly and 21 Marbles events, schedule is subject to necessary preparation days leading up to the event and breakdown days after the event.

Work Environment

• Conditions sometimes involving low light, flashing lights, and loud noises.
• Occasional hot or cold outdoor environments.

Benefits

• Medical, dental, vision insurance
• Health Savings and flexible spending accounts
• Life and AD&D insurance
• Short and Long-Term Disability
• Parking benefits and GoTriangle Bus Pass
• Paid time off for 17 vacation days and 9 holidays
• Eligible to participate in the Company’s 401k program with employer matching after a waiting period
• Employee Assistance Program
• Great Marbles Perks & Discounts
• Fitness Benefits

If you require reasonable accommodations to complete the hiring process, please contact the People Team at [email protected] or 919-857-1069.

Please be aware that employment with Marbles Kids Museum is contingent on a satisfactory background check and references.

Marbles Kids Museum is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. We do not discriminate against any employee or applicant for employment opportunities because of race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a veteran, disability, genetic information or any other federal, state or local protected class.