Senior Account Manager - DickersonBakker

Senior Account Manager – Direct Response Fundraising 
Location: Remote (Continental U.S.)
Candidates located in the Eastern or Central time zones are strongly preferred.
Hybrid/office option available in Raleigh, North Carolina.
Reports To: Account Director About DickersonBakker
For more than 40 years, DickersonBakker has partnered with faith-based and mission-driven nonprofit organizations to advance their mission. Through executive search, fundraising strategy, capital campaigns, grant services, and strategic planning, we help organizations build the leadership, resources, and organizational strength they need to accomplish the work they were created to do.

Today, our integrated consulting and fundraising agency model allows us to serve clients more holistically than ever before. By combining strategic consulting with full-service fundraising execution, we help nonprofits move seamlessly from vision and strategy to execution and measurable results. This integrated approach enables us to build deeper partnerships, deliver stronger outcomes, and advance our clients' missions in meaningful and lasting ways.

Our team is made up of experienced professionals who care deeply about serving our clients with excellence. We believe in collaboration over silos, innovation over the status quo, and relationships over transactions. We move quickly, solve problems creatively, and continually look for better ways to serve our clients.

If you're energized by meaningful work, enjoy solving complex challenges, and thrive in a collaborative, entrepreneurial environment where your ideas matter, you'll feel right at home at DickersonBakker. Position Summary
The Senior Account Manager serves as the primary day-to-day strategic partner for an assigned portfolio of nonprofit clients, helping them advance their mission through integrated direct response and digital fundraising strategies.

Working closely with Account Directors, this role collaborates across Creative, Project Management, Data & Analytics, Digital, and Production teams to ensure fundraising campaigns are thoughtfully planned, flawlessly executed, and continuously optimized.
We're looking for someone who naturally builds trust, thrives in client-facing environments, enjoys bringing order to complexity, and leads through influence rather than authority. Success in this role requires strategic thinking, exceptional organization, relationship management, and flawless execution. What You'll Do
Client Strategy & Relationship Management

• Serve as the primary day-to-day strategic partner for an assigned portfolio of nonprofit clients.
• Build trusted, consultative relationships by understanding each client's mission, fundraising objectives, organizational priorities, and long-term goals.
• Execute integrated fundraising strategies across direct mail, digital, and multichannel campaigns.
• Participate in annual planning, campaign strategy sessions, budgeting, quarterly business reviews, and client presentations.
• Partner with clients to uncover opportunities that strengthen donor engagement, increase fundraising effectiveness, and advance their mission.
• Maintain clear documentation of campaign strategy, client communications, meeting notes, action items, and project decisions.
• Plan and lead weekly client status meetings, establish meeting agendas, document decisions and next steps, and drive accountability by tracking and following up on action items with clients and internal teams.
• Keep Account Directors informed of client progress, potential risks, and emerging opportunities.

Campaign Leadership

• Guide fundraising campaigns from planning through execution while ensuring projects remain on schedule, within scope, and aligned with client objectives.
• Collaborate closely with Project Management to coordinate timelines, deliverables, and budgets.
• Serve as the strategic liaison throughout the creative development process.
• Review creative concepts, copy, proofs, and campaign materials prior to client presentation.
• Coordinate campaign approvals and production milestones to ensure quality, accuracy, and timely delivery.

Performance & Analytics

• Partner with the Data & Analytics team to evaluate campaign performance and identify opportunities for optimization.
• Help translate fundraising data into meaningful insights and actionable recommendations for clients.
• Assist in developing campaign analyses, reports, and Quarterly Business Reviews.
• Monitor campaign performance and recommend testing strategies to improve results over time.

Cross-Functional Collaboration

• Partner effectively with Creative, Project Management, Production, Digital, and Analytics teams to deliver exceptional client experiences.
• Demonstrate resourcefulness and adaptability in a fast-paced, entrepreneurial environment by proactively solving problems, navigating ambiguity, and finding creative ways to move projects forward.
• Lead projects through influence by creating clarity, alignment, and accountability across cross-functional stakeholders.
• Contribute ideas that improve client outcomes, internal processes, and overall team effectiveness.

Keys to Success
Successful candidates:

• Build trust quickly with clients and colleagues.
• Think strategically while executing with exceptional attention to detail.
• Enjoy managing multiple priorities in a fast-paced, collaborative environment.
• Communicate proactively, professionally, and with confidence.
• Bring positive energy and a solutions-oriented mindset.
• Are naturally curious and continually looks for ways to improve.
• Take ownership, follows through, and is highly dependable.
• Thrive in an entrepreneurial environment where flexibility, initiative, and collaboration are valued.

Qualifications
Required

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Three to five years of experience in account management, fundraising, marketing, agency services, or other client-facing consulting roles.
• Experience managing multiple client relationships and concurrent projects.
• Strong project management, organizational, and time management skills.
• Excellent written, verbal, and presentation communication skills.
• Exceptional attention to detail and commitment to quality.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

Preferred

• Experience in direct response fundraising or nonprofit marketing.
• Agency or consulting experience.
• Experience supporting integrated digital fundraising campaigns.
• Familiarity with Asana or similar project management platforms.
• Experience with Power BI or other business intelligence/reporting tools.

Why DickersonBakker?

At DickersonBakker, you'll join a team of professionals who are passionate about helping nonprofits thrive. We believe the best ideas come from collaboration, curiosity, and a willingness to continually improve how we serve our clients.

This is an opportunity to do meaningful work alongside talented colleagues in a growing organization where you'll have the opportunity to make a real impact—not only for your clients, but for the thousands of people and communities they serve.

If you're looking for a place where your work matters, your ideas are valued, and your contributions help advance missions that change lives, we'd love to hear from you.