SERVICE ADVISOR

The Mason Automotive Group
Rocky Mount, NC

NOW HIRING: Chrysler Service Advisor Location: [ROCKY MOUNT, NC]Company: [ROCKY MOUNT CDJR]Job Type: Full-Time | Competitive Pay | Growth Opportunity Are you passionate about the automotive industry and skilled in customer service? Join our fast-paced, high-performing Chrysler service department and take your career to the next level! About the Role: As a Chrysler Service Advisor, you’ll be the vital link between our customers and technicians. Your job is to provide top-tier service, ensure accurate repairs, and deliver an exceptional customer experience. Responsibilities: * Greet customers and assess their vehicle service needs. * Prepare repair orders and communicate clearly with technicians. * Provide accurate estimates and keep customers informed throughout the repair process. * Upsell recommended maintenance and services. * Ensure all work is completed on time and meets quality standards. * Maintain strong CSI (Customer Satisfaction Index) performance. Requirements: * Previous experience as a Service Advisor (Chrysler/Dodge/Jeep/RAM experience preferred). * Strong communication and organizational skills. * CDJR certification a plus (but not required). * Ability to work in a fast-paced environment. * Valid driver’s license and clean driving record. We Offer: * Competitive pay plan (base + commission/bonus) * Factory training and certification opportunities * Health, dental, and vision insurance * 401(k) with company match * Paid time off and holidays * A positive, team-oriented work environment Ready to Drive Your Career Forward?Apply today and become part of a growing team that values integrity, performance, and customer satisfaction. Send your resume to: [[email protected]] Contact us at: [2529771340] ask for Luckie Toler

Posted 2025-09-24

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