Patient Care Coordinator

Job Description

Job Description

The Role

We’re looking for a compassionate, organized, and reliable Patient Care Coordinator to be the welcoming face of our clinic. In this role, you’ll manage front desk operations, coordinate patient care, and support physicians while ensuring every patient has an outstanding experience.

What You’ll Do

• 
  Greet patients with professionalism and warmth, making them feel supported from the moment they arrive.

• Manage appointment scheduling, patient check-ins/check-outs, and payment collection.

• Assist with patient care coordination: ordering MRIs, processing prescriptions, and following up with patients.

• Maintain accurate charts and process documents efficiently.

• Handle phone calls, emails, faxes, and office supply orders.

• Support physicians during procedures and treatments as needed.

• Restock and maintain the snack and coffee bar.

• Help patients obtain medical records and imaging results quickly.

• Promote and upsell regenerative medicine services to enhance patient care and clinic growth.

• Contribute ideas for improving processes and patient experience.

• Pitch in with team tasks such as laundry or room resets when needed.

What We’re Looking For

• 
  A candidate seeking a long-term role with growth potential.

• Reliable, trustworthy, and self-sufficient , with strong attention to detail.

• Excellent communication skills and a cheerful, positive attitude.

• Strong organizational skills and ability to multitask in a busy environment.

• Required: Prior experience in a medical office or reception role.

• Preferred but not required:
  
  
  • Familiarity with regenerative medicine.

  • Basic medical training or patient care experience.

  • Phlebotomy certification.

  • Knowledge of Tebra (Kareo) EHR software.

Our Team

We’re a small, close-knit group (2 full-time and 2 part-time employees). We value flexibility, collaboration, and a can-do spirit. Everyone contributes, and your role will be vital to both patient experience and clinic success.

Why Join Us?

• 
  Be part of a compassionate, patient-centered team.

• Make a direct difference in people’s lives every day.

• Learn and grow in the field of regenerative medicine.

• Work in a supportive, holistic healthcare environment.

How to Apply

To apply, please submit a Loom video introducing yourself and answering these questions:

1. What interests you about working at a clinic that specializes in regenerative medicine?

2. Do you have experience as a patient care coordinator or in a medical clinic? If so, what were your responsibilities? If not, what skills from past roles will help you excel here?

3. What tools or systems have you used to stay organized in a fast-paced environment?

4. How comfortable are you with technology AND How do you currently use AI to make your work or life easier? (Mention EMR systems, CRMs, Excel, scheduling tools, AI platforms, etc.)

5. Imagine a patient calls about a treatment you’re not familiar with. How would you respond?

6. What hobbies do you enjoy outside of work?

7. What are your long-term career goals, and how do you see yourself growing with our clinic?

➡️ Record your video at (it’s free and easy).
➡️ Email your Loom link to [email protected] .
➡️ Deadline: October 30th 2025

We’re excited to meet you and learn how you can contribute to our mission!