NOC Technician I
NOC Technician I requires:
-8a-5p
-Hybrid
-NOTAMS
-Heavy call center
-Inbound calls
-Associate technical degree or equivalent work experience required.
-Experience in a centralized repair, troubleshooting, and testing environment required
NOC Technician I duties:
-Open trouble tickets and perform initial triage; provide break/fix action to resolve network issues.
-Provide end-to-end support for issues within defined areas of responsibility and document/track incidents in ticketing system.
-Respond to customer inquiries and problems; respond to network activities including support of service level agreements.
-Perform duties in accordance with documented methods of procedures and technical job aides.
Employment Type: Full-Time
Salary: $ 21.00 Per Hour
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