Project Manager - Project Delivery Specialist
- Manage SAP change requests and release activities using SAP ChaRM to support controlled delivery and governance.
- Coordinate production incident management activities and support timely issue triage, resolution, and escalation.
- Monitor and track system performance to identify risks, support stability, and improve operational outcomes.
- Maintain project documentation, status reporting, and knowledge-sharing artifacts across support and delivery activities.
- Support SAP Material Management (MM) configuration and related change management processes.
- Coordinate technical delivery activities involving SAP ABAP object-oriented programming, data modeling, and dictionary management.
- Support integration activities using SAP technologies including BAPIs, IDocs, RFCs, and OData services.
- Collaborate on SAP Fiori, CDS views, AMDP, and CRUD-based application enhancements.
- Support enhancement framework activities including BAdIs, User Exits, and enhancement points.
- Use Jira to plan, track, and manage Agile project activities, tasks, risks, and dependencies.
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and/or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes, including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
- 7+ years of experience in SAP project management, application support, or delivery leadership
- 7+ years of experience working with SAP ABAP and SAP Material Management (MM)
- Experience with SAP ChaRM for change management and release coordination
- Experience supporting production incident management, issue resolution, and system performance monitoring
- Experience with SAP ABAP object-oriented programming, data modeling, and dictionary management
- Experience with SAP integration technologies including BAPIs, IDocs, RFCs, and OData services
- Experience supporting SAP Fiori, CDS views, AMDP, and enhancement frameworks including BAdIs and User Exits
- Experience using Jira to plan and manage Agile project delivery
- Strong understanding of documentation, knowledge management, and operational reporting
- Strong stakeholder management, coordination, and communication skills
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Experience leading SAP support or enhancement workstreams across cross-functional teams
- Hands-on knowledge of SAP release management and production support processes
- Familiarity with Agile delivery methodologies and enterprise delivery governance
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent written and communication skills
- Ability to deliver technical demonstrations
- Ability to balance project management responsibilities with technical coordination across SAP teams
- Strong attention to detail in managing change, incident, and release processes
- Ability to identify delivery risks, drive issue resolution, and support continuous process improvement
- Experience working with business and technical stakeholders in a fast-paced support and delivery environment
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