BENCH FACILITIES DIRECTOR - CHARLOTTE, NC

Position Title: Bench Facilities Director

SSC Services for Education  is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. 

SSC Services for Education is a Nationwide Best in Class Facility Service Provider . As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. 

Job Summary

The Bench position will provide management support to new and existing SSC accounts in K-12 or higher education settings. Travel is required and can be significant including overnights. Candidates must be open to relocating outside of the Charlotte area.

As a Bench Custodial Director, you will be the cornerstone for the overall cleanliness, sanitation, and security of assigned buildings. Your primary focus will be to coordinate the activities of janitorial personnel successfully. Beyond ensuring compliance with company guidelines, you will demonstrate your leadership prowess to supervise, direct, and develop both supervisors and hourly employees. Your commitment to maintaining high-quality standards will contribute to customer satisfaction while fostering a safe and equitable environment.

Key Responsibilities:

• Facilitate seamless communication between shifts to ensure the completion of tasks.
• Train workers in janitorial methods, procedures, and the proper operation of equipment.
• Issue supplies and equipment to workers, ensuring the quality and timely delivery of services.
• Conduct daily inspections and follow through on all assignments to guarantee task completion.
• Cross-train and develop personnel for multiple positions, promoting a versatile workforce.
• Conduct weekly staff reports and inspections, fostering a culture of accountability and excellence.
• Meet with staff regularly to review task completion and plan for future projects.
• Secure buildings after the completion of work, demonstrating attention to security measures.
• Guide project completion to ensure timely and within-budget outcomes.
• Report and address budgetary issues effectively.

Preferred Qualifications:

• A college degree is preferred.
• One to two years of supervisory experience in housekeeping or a service-related field with high customer/client interaction.
• Demonstrated strong work ethic, drive, and initiative for quality and customer service.
• Excellent written and oral communication skills, facilitating effective team communication.
• Outstanding problem-solving abilities in both individual and group situations.
• Ability to engage and motivate staff, fostering a positive work environment.
• Understanding of budgeting processes and a keen awareness of profit and loss concepts.
• Excellent administrative and organizational skills with a focus on prioritization.
• Exceptional time management skills, ensuring efficiency in operations.
• Ability to operate and manage heavy cleaning equipment effectively.

Embark on a rewarding journey with us, where your leadership and operational expertise contribute to the success of our mission. If you are passionate about quality service and adept at navigating complex responsibilities, we invite you to join our team.

Apply to SSC today!

SSC is a member of Compass Group USA.

Associates at SSC are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Applications are accepted on an ongoing basis
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.