Director, Less than Container Product (LCL) - Americas

Director, Less than Container Product (LCL) - Americas

Charlotte, NC, United States

Job Description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The role is responsible for leading and expanding DP World’s Less-than-Container Load (LCL) service offering within the Americas region. It ensures the development of a cohesive and competitive LCL network in alignment with global initiatives, while establishing local solutions through strong collaboration with Container Freight Station (CFS) providers. The position plays a key role in driving growth, operational efficiency, and customer satisfaction across the region.

KEY ACCOUNTABILITIES

• Develop and enhance the LCL service offering in the Americas region
• Collaborate with global and regional teams to create an integrated and consistent LCL network
• Establish, manage, and strengthen partnerships with CFS providers to deliver tailored local solutions
• Conduct market research to identify opportunities for growth and expansion
• Oversee operational performance and ensure high levels of customer satisfaction
• Lead, mentor, and develop a regional team, fostering innovation and continuous improvement
• Design and implement strategic plans to support the growth and competitiveness of LCL services
• Manage budgets, ensuring cost efficiency and profitability
• Ensure compliance with internal policies, industry regulations, and legal requirements

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field (Master’s preferred)
• Minimum 10 years of experience in freight forwarding with a strong focus on LCL services
• Demonstrated success in building, managing, and scaling LCL service offerings
• Strong leadership, people management, and mentoring capabilities
• Excellent communication and stakeholder management skills
• Strategic planning and business development expertise
• Proficiency in logistics systems, tools, and digital platforms
• Strong financial acumen, with experience in budget management and cost control
• Willingness and flexibility to travel as required

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.