User Support Specialist-Expert in Raleigh, NC
Hi,
I hope all is well. I am doing a search for a client who has an urgent requirement User Support Specialist-Expert contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at (408) 694 -3526 and reply to this email. or please mail me your Updated Resume in Word format, Availability, Contact Details, and hourly rate as per the hiring policy of our client.
User Support Specialist-Expert
09/29/2025
01/07/2026
217 W. Jones Street
Raleigh, NC 27603
In Person Only
The Client provides IT leadership, services, and consultation. It supports the programs and divisions of the N.C. Department of Environmental Quality with tools and technologie
This position will be on-site in the Raleigh, NC office.
General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation,
support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Skill
Required / Desired
| Broad knowledge and skills from a range of technologies to address work assignments. | Required | 3 | Years |
| General knowledge of IT security principles | Required | 3 | Years |
| General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications | Required | 3 | Years |
| Skilled customer service professional | Required | 3 | Years |
| Skilled IT consultant with ability to solve and/or prevent technical problems. | Required | 3 | Years |
| Ability to independently resolve routine and non-routine issues on software and/or hardware. | Required | 3 | Years |
| Ability to organize and follow complex and/or detailed technical procedures. | Required | 3 | Years |
| Ability to solve unexpected problems associated with projects and daily work. | Required | 3 | Years |
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