Clinical Medical Assistant Lead - Staff Scheduling

Raleigh Orthopedic Clinic
Raleigh, NC

Clinical Medical Assistant Lead – Staff Scheduling

We are seeking a hands-on Clinical Medical Assistant Lead to support daily operations and staffing of the medical assistant (MA) team within a busy orthopedic practice. This role combines direct patient care with leadership responsibilities, ensuring efficient clinic flow, strong team performance, and an excellent patient experience.

Key Responsibilities:

  • Coordinate daily MA staffing, schedules, and coverage to support clinic needs
  • Provide coaching, mentorship, and competency support to MA staff; assist with onboarding and training
  • Assist providers with orthopedic procedures, including injections, casting, splinting, and brace application
  • Oversee patient flow to maximize efficiency and minimize wait times
  • Room patients, obtain vitals, and accurately document medical histories in the EMR
  • Prepare patients for exams and procedures and provide patient education
  • Ensure exam rooms are stocked, cleaned, and prepared for clinic operations
  • Maintain compliance with OSHA, HIPAA, and infection control standards
  • Support quality initiatives and ensure adherence to clinical protocols and documentation standards
  • Assist with supply management, inventory control, and workflow improvements
  • Collaborate with leadership and participate in staff meetings and operational initiatives

Qualifications:

  • High school diploma or equivalent required; CMA/RMA preferred
  • 3–5 years of clinical experience, preferably in orthopedics or specialty care
  • Experience in clinical coordination, compliance, or leadership preferred
  • Strong knowledge of OSHA, HIPAA, and clinical workflows
  • Experience with EMR systems and documentation processes
  • Strong organizational, communication, and problem-solving skills

Benefits:

  • Full medical, dental, and vision coverage with FSA and HSA options
  • Retirement plan with employer contributions
  • Company-paid life insurance
  • Paid Time Off program

#INDADMIN

Posted 2026-03-26

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