Bilingual HR Generalist

Job Description

Job Description

HR Store / Human Resources Generalist – Store Level

Location: [Durham NC]
Position Type: Full-Time

Position Overview

We are seeking a HR Store / Human Resources Generalist to provide Human Resources support at the store level, ensuring compliance with corporate policies, labor laws, and HR best practices.

This position plays a key role as a liaison between employees, Store Management, and the Corporate Human Resources team, supporting onboarding, employee relations, compliance, documentation, and organizational culture initiatives.

Key ResponsibilitiesHuman Resources & Administration

• Execute the onboarding process for new employees.
• Register employees in timekeeping, payroll, and training systems.
• Maintain complete, organized, and confidential employee files (I-9, W-4, identification documents).
• Coordinate and document performance evaluations (60-day and annual).
• Manage offboarding processes and notify Corporate Human Resources.
• Maintain ongoing communication with Corporate HR regarding new hires, terminations, and status changes.

Employee Relations

• Serve as the first point of contact for employee questions and concerns.
• Support Store Management in the consistent and well-documented application of disciplinary actions.
• Document verbal warnings, written warnings, and Performance Improvement Plans (PIPs).
• Escalate sensitive situations to Corporate Human Resources.
• Promote a respectful and professional work environment.

Recruitment & Hiring

• Coordinate store hiring needs with Corporate HR.
• Follow up on open positions and candidate status.
• Support interviews and selection processes.
• Coordinate seasonal hiring when applicable.

Compliance, Benefits & Training

• Provide general guidance to employees regarding benefits and eligibility.
• Coordinate informational meetings with benefits providers.
• Ensure compliance with federal, state, and local labor laws.
• Support labor audits by providing required documentation.
• Coordinate and track mandatory training (compliance, harassment prevention, internal policies).

Administrative Coordination (Non-Operational)

This role collaborates with Store Management from an administrative and compliance perspective only and does not have direct responsibility for daily store operations.

• Scheduling (Compliance Review):

Review employee schedules to ensure compliance with labor laws (overtime, breaks, wage and hour requirements).

• Attendance & Punctuality Review:

Analyze attendance and punctuality data for documentation, evaluations, and disciplinary processes.

• HR Administrative Requests:

Coordinate HR-related administrative requests such as uniforms and training materials.

• Safety & OSHA (Administrative):

Coordinate safety training and maintain OSHA and incident documentation.

Organizational Culture

• Promote corporate values throughout the store.
• Support employee recognition and workplace culture initiatives.
• Act as an ambassador of the company’s culture at the store level.

Qualifications

• High school diploma or equivalent ( Associate’s or Bachelor’s degree preferred ).
• Previous experience in Human Resources or personnel administration (retail experience preferred).
• Knowledge of labor laws and HR processes.
• Ability to coordinate administrative processes without assuming direct operational responsibilities .
• Strong communication, organization, and conflict management skills.
• High level of confidentiality and professional ethics.
• Proficiency with HR systems and Microsoft Office.
• Bilingual (English/Spanish).
• Ability to manage multiple priorities effectively.

Reporting Structure

• Functional reporting: Corporate Human Resources Manager
• Administrative reporting: Store Manager

In matters related to HR policies and decisions, the authority of Corporate Human Resources prevails.

What We Offer

• Job stability
• Professional and structured work environment
• Growth opportunities within the Human Resources function
• Ongoing training and development