LEAVE OF ABSENCE COORDINATOR II

LEAVE OF ABSENCE COORDINATOR II Location Charlotte, NC (Eagle Lake area) : Compass Corporate

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Assist associates in the administration of their Short Term Disability (STD), Family Medical Leave (FMLA), and American Disability Act (ADA).

• In-depth knowledge of regulations related to FMLA, ADA, STD, and State leave laws.
• Ability to manage high volume, inbound calls, multiple tasks, multiple priorities, with frequent interruptions.
• Keep records of all call conversations in leave system in a comprehensible way.
• Research and resolve discrepancies between associates and leave request.
• Maintain leave of absence documentation, files and data.
• Reviews file notes and explain leave process to associates and managers
• Coordination of Salaried Short Term Disability with Corporate payroll
• Compiles employee data and submits information regarding any state leave.
• Monitors and tracks leave of absences and follows up on required paperwork such as medical certification, request for extended leave, and other required information.
• Works with Unit Managers, Human Resources, and Benefit Team keeping them informed of any employee's leave of absence.
• Regular and reliable attendance

Qualifications:

• Bachelor's degree or 3+ years of experience administering leave of absence.
• Working knowledge of state and federal regulatory requirements related to leave of absence, including Family Medical Leave Act (FMLA) and any state regulations.
• Bilingual, fluent in English/Spanish preferred
• Strong phone and verbal communication skills along with active listening.
• Excellent organizational skills.
• Detail orientation with ability to analyze, problem solve, organize and manage multiple priorities and excellent follow up skills in a fast-paced environment Strong analytical and critical thinking skills
• Team player.
• Ability to work well in a fast-paced, stressful, dynamic environment.
• Ability to multitask is essential
• Must have a minimum of 3 years customer service experience.
• Must have Microsoft Office experience.
• Must be friendly, outgoing and creative.
• Must have FMLA experience.
• Experience with STD, COBRA, and ADA a plus.
• Experience with Source 500 a plus.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Req ID: 1269754

Compass Corporate

MIRANDA CARTERET

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