IT&D Senior Analyst, Wilson (Wilson, NC, US, 27893)

IT&D Senior Analyst, Wilson (Wilson, NC, US, 27893)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Information Technology & Digital​

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

We are seeking a skilled IT Analyst to support, optimize, and integrate IT applications across our manufacturing operations. This role is focused on ensuring robust, compliant, and efficient usage of our manufacturing systems including ERP, MES, LIMS and demand-planning platforms within a regulated GMP (Good Manufacturing Practices) environment.

The ideal candidate will also act as the primary point of contact for Manufacturing Execution System (MES) projects, coordinating cross-functional teams, managing vendors, and ensuring solutions meet business, quality, and compliance requirements.

This role is not currently sponsoring visas or considering international movement at this time.

Your responsibilities

• Provide application support and enhancements for SAP (manufacturing modules such as PP/PM/QM) to support manufacturing operations.
• Support and configure MES system PAS-X for manufacturing execution, batch processing, and integration with SAP.
• Support Laboratory Information Management System (LIMS) such as LabWare and chromatographic data systems like Empower—ensuring data flow, integration and validation in compliance with 21 CFR Part 11 and GMP.
• Support demand planning and supply chain planning system such as Kinaxis RapidResponse: build workbooks, integrate data, execute scenarios, monitor planning KPIs.
• Develop and maintain interfaces and data flows between these systems (SAP ↔ PAS-X ↔ LIMS ↔ Demand Planning).
• Participate in system validation (IQ/OQ/PQ), change control, audit readiness and ensure documentation is maintained.
• Troubleshoot production/manufacturing issues, provide root-cause analysis, implement corrective actions and continuous improvement of system performance.
• Provide training and support to end-users in manufacturing, laboratory and planning functions; produce system documentation and SOPs.

MES Project Management

• Lead MES projects from initiation through deployment and handoff to operations
• Define project scope, timelines, milestones, and resource requirements
• Coordinate cross-functional teams including Manufacturing, Quality, Automation, IT, and external vendors
• Manage project risks, issues, and change control
• Track budgets, schedules, and deliverables; provide regular status reporting
• Serve as the primary liaison between business stakeholders and technical teams
• Ensure adherence to internal project governance and quality systems

The experience we're looking for

• Bachelor’s degree in Information Technology, Computer Science, Engineering or relevant field.
• 3-7 years’ experience in IT support/analysis in a pharmaceutical manufacturing environment (or similar regulated manufacturing).
• Hands-on working experience with SAP manufacturing/quality modules (PP, QM, PM) in pharma or process manufacturing.
• Experience supporting a MES such as PAS-X or similar.
• Experience with LIMS (LabWare) and laboratory data systems (Empower or similar).
• Experience with demand planning or supply chain planning systems (Kinaxis RapidResponse, or comparable).
• Strong understanding of GMP, validation (IQ/OQ/PQ), computerized system compliance, 21 CFR Part 11.
• SQL querying skills, data integration experience, ability to work with APIs/interfaces.
• Excellent communication skills; ability to bridge business users and technical teams.
• Problem-solving mindset, capable of working under manufacturing timelines and shift support as needed.

Preferred Qualifications

• Certification in SAP, or training in PAS-X/LabWare/Kinaxis.
• Experience in pharmaceutical batch manufacturing, continuous manufacturing, or biotech operations.
• Experience with SAP S/4HANA or SAP ECC6
• Experience with analytics/reporting tools (Power BI, Tableau) in the manufacturing domain.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

US salary ranges

USD $112,000.00 - $168,000.00

US pay transparency

The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year.Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve.If reasonable accommodation is needed to complete your application, please contact [email protected]. Reckitt is committed to the full inclusion of all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.