Sales Development Representative

Job Description

Job Description

Creative IT is a Managed Service Provider (MSP) helping organizations reduce IT risks, improve employee efficiency, and scale securely. We serve both remote-first and local companies with people-first technology solutions and reliable IT support. Founded in 2012, we've maintained a 95% client retention rate and are expanding our sales team to meet growing demand.

Position Overview

We are seeking a motivated Sales Development Representative (SDR) to join our sales team. This role is responsible for generating new business opportunities, qualifying leads, and setting appointments for our Business Development Manager. High-performing SDRs have the opportunity to move into a Business Development Representative (BDR) position typically within 12-18 months based on performance.

Key Responsibilities

• Prospect and research target companies and industries
• Reach out to prospects via phone, email, and LinkedIn
• Achieve monthly targets of qualified appointments
• Qualify leads and schedule appointments with decision makers
• Collaborate with the sales team to refine outreach strategies
• Manage and document activity within HubSpot CRM
• Represent Creative IT in a professional and energetic manner
• Participate in weekly training sessions and team meetings
• Maintain detailed prospect records and follow-up schedules

Required Qualifications

• Strong communication and interpersonal skills
• Motivated, goal-oriented, and competitive mindset
• Tech-savvy and comfortable using CRM systems (HubSpot preferred)
• Ability to adapt in a fast-paced, evolving sales environment
• Reliable internet connection and quiet workspace for remote work
• Available for core business hours (Eastern Time Zone)

Preferred Qualifications

• Previous sales or customer service experience preferred but not required
• Bachelor's degree in Business, Marketing, or related field
• Experience with LinkedIn Sales Navigator
• Basic understanding of IT services or B2B technology sales

Compensation & Benefits Package

• Base salary starting at $38,000+depending on experience
• Commission opportunities for qualified appointments set
• Annual salary reviews with growth potential
• Paid-for insurance options (Health, Dental, Vision)
• 401(k) retirement plan
• Paid time off and holidays
• Training, coaching, and a clear career path to BDR
• Professional development budget for conferences and certifications
• Flexible work arrangements and home office stipend

What Success Looks Like

In your first 90 days, you'll complete our comprehensive onboarding program, make your first qualified appointments, and begin building your prospect pipeline. Top performers typically advance to BDR roles with expanded territories and higher earning potential.

Ready to Apply?

Submit your resume and a brief cover letter explaining why you're excited about this opportunity and what makes you a great fit for sales.

Creative IT is a small fast paced business providing outsourced IT departments to small businesses across the US. We are re-inventing what outsourced IT is, and doing it right. We listen to our clients and our team to create and provide unique and innovative services and solutions to create the ultimate IT department for our clients. Join this fast paced award winning team at Creative IT!

Company Description

Creative IT is a small fast paced business providing outsourced IT departments to small businesses across the US. We are re-inventing what outsourced IT is, and doing it right. We listen to our clients and our team to create and provide unique and innovative services and solutions to create the ultimate IT department for our clients. Join this fast paced award winning team at Creative IT!