Scheduling Administrator

Job Description

Job Description

Scheduling Administrator – Greensboro, NC

Coordinate schedules, optimize routes, and keep operations running smoothly in this Scheduler role on our team at Terminix of the Triad. You’ll play a key part in supporting field technicians, improving efficiency, and helping deliver an outstanding customer experience every day.

What You’ll Do

The Scheduling Administrator is responsible for the coordination, planning, and optimization of daily service schedules for field technicians (PMPs). This role ensures operational efficiency, maximizes production, and enhances customer satisfaction by maintaining accurate, ready, and geographically optimized schedules.

The Scheduling Administrator serves as the primary owner of all scheduling activities and works collaboratively with Branch Support, Customer Care Center (CCC), and management to maintain high-quality service delivery.

What We’re Looking For

• 2+ years of administrative/office experience preferred (service industry background a plus).

• Strong communication skills — you’re confident on the phone and in writing.

• Highly organized with excellent time management.

• Comfortable with Microsoft Word and Excel.

• Positive, professional, and customer-focused.

• Ability to juggle multiple priorities in a fast-paced environment.

• A degree is great, but not required — experience and attitude matter most!

Why You’ll Love It Here

• Stability you can count on – we’ve been serving the Triad for 90+ years.

• Growth opportunities – we promote from within and reward performance.

• Family atmosphere – be more than just a number.

• Great perks & benefits – competitive pay, training, incentives, and more.

Terminix of the Triad is a locally owned and operated business with over 90 years of experience in pest control, proudly serving the communities we live in. We're a family-run franchise of Terminix International - the largest pest control company in the world - and we believe in rewarding talent, drive, and a strong work ethic.

Terminix is committed to maintaining a work environment that is free of discrimination. In keeping with this commitment, we provide equal employment opportunities (EEO) to teammates and applicants for employment without regard to race; color; religion; sex (including sexual orientation and transgender status); pregnancy, childbirth, and related medical conditions; national origin; disability; age; medical condition; marital status; genetic information; citizenship status; military status; or any other class protected by federal, state, or local law. Discrimination based on any of these factors is unacceptable and will not be tolerated.