Contents Lead Tech
Job Description
Job Description
Description:
Job Responsibilities:
- Conduct thorough inspections of damaged contents and personal property in residential and commercial settings.
- Document the condition of items, catalog them, and photograph them as necessary for insurance claims and restoration purposes.
- Safely and efficiently pack, transport, and store contents, ensuring proper care and handling of valuable and sentimental items.
- Utilize appropriate cleaning and restoration techniques to restore items to their pre-loss condition, including cleaning, deodorizing, and repairing as needed.
- Maintain accurate records and documentation of all work performed, ensuring compliance with company and industry standards.
- Collaborate with the restoration team to ensure a seamless and efficient restoration process.
- Follow safety protocols and guidelines to ensure a safe working environment for yourself and your colleagues.
- High school diploma or equivalent.
- Previous experience in contents restoration, cleaning, or related field is a plus.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Ability to lift and move heavy objects, as this role involves physical labor.
- Willingness to work in various environments, including properties damaged by fire, water, or other disasters.
- Valid driver's license and a reliable transportation method.
- Willingness to work flexible hours, including evenings and weekends, as needed.
- A commitment to professionalism, integrity, and empathy when dealing with clients' personal belongings.
Certifications – preferred, but not required :
- IICRC certifications or other relevant certifications are a plus, but not required.
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