Retail Store Manager (appliances)

Job Description

Job Description

Queen City Homestore is thrilled to announce an incredible opportunity for an energetic and experienced appliance store manager to lead our high-volume, 15,000 sq. ft. store, which is expanding to 35,000 sq. ft. and features state-of-the-art appliances.

We are seeking a manager who:

- Has a proven track record of managing a high-volume appliance store that sells premium brands of audio, video, and appliances.

- Is passionate about building, managing, and motivating a high-performing team.

- Has experience in providing a world-class shopping experience to customers.

- Possesses a deep understanding of developing and maintaining strategies to increase sales and build customer loyalty.

- Is driven to exceed the store's financial goals.

- Exhibits stellar interpersonal, leadership, people management, and selling skills.

Snapshot of Responsibilities:

- Supervisory & Management: Hire and train employees, organize schedules, oversee performance, conduct performance evaluations, and handle discipline according to company policy. Collaborate with the management team to develop and maintain programs and promotions to increase sales. Identify opportunities for improvement and implement training, strategies, goals, and other resources to maximize productivity and morale. Lead, coach, and develop the team.

- Achieve store volume, margin, and service contract goals.

- Assist with selling products based on customer needs.

- Manage deposits, complete timely financial reports, and attend management and leadership meetings.

What we offer:

- Competitive base salary, bonus, incentives, and spiffs.

- Excellent benefits package, including medical, dental, vision, life insurance, 401K, and profit sharing.

- Unlimited opportunity for top performers.

- A collaborative culture, continuously awarded as one of the "Top Places to Work in Charlotte."

- A tenured and seasoned team with minimal turnover.

- Company-sponsored training and development with a robust learning and management system.

- Fun activities such as team building, sales promotions, displays, incentives, contests, and community-sponsored events.

What’s required:

- Extensive industry-related appliance experience (four-plus years) as a store or sales manager, preferably with a bachelor's degree in business or retail management/merchandising.

- Strong leadership and exceptional communication skills, both verbal and written.

- Excellent sales and customer service skills.

- Financial business acumen, including POS, budgets, sales, etc.

- Thorough understanding of company products and those of immediate competitors in the surrounding market.

- Proficiency with Microsoft Office Suite, Point of Sale, and ERP systems.

- Ability to stand or sit/stand for prolonged periods, walk throughout the store, and occasionally lift to 50 lbs.

- Must be able to pass pre-employment drug screening and background check (company-paid).

We are an Equal Opportunity Employer.

*Please submit your application directly through the ZipRecruiter platform. No phone calls or recruiters, please.

Serving the Greater Carolinas since 1952—74 years of excellence, growth, and community impact!
What truly sets us apart is our leadership. Our ownership and management team believe that great companies are built by great people, which is why they invest in employee development, recognize hard work, and foster a culture where everyone can thrive.

Company Description

Serving the Greater Carolinas since 1952—74 years of excellence, growth, and community impact!\r\n What truly sets us apart is our leadership. Our ownership and management team believe that great companies are built by great people, which is why they invest in employee development, recognize hard work, and foster a culture where everyone can thrive.