Account Manager

Compensation Data

NA

Company Overview

With $5 billion in revenue and 3,500+ employees in the U.S. and Mexico, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 465 franchised tire and automotive service centers under Big O Tires®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.

• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

The Account Manager is responsible to profitably grow NTW sales, gross margin and share of market in targeted growth channels. The Account Manager will focus on independent dealers and fleets. Success will be achieved through maintaining a customer-centric approach and flawless collaboration with the respective local Distribution Center Operations, Sales Operations, Sales Leadership and other TBC departments and functions.

Job Responsibilities

• Actively engage and grow current and prospective customers in assigned market ensuring penetration in all channels
• Drive Associate Dealer enrollments and engagements with Independent Tire Dealers
• Unlock NTW’s growth potential in the Fleet Channel through new account acquisition and the maintenance of existing fleets accounts
• Work cross-functionally with Supply Chain Operations, Sales Operations, Finance and many other areas of the business
• Develop strong relationships with customers and supplier partners
• Participate in the deployment of marketing/promotional programs
• Demonstrated ability to convert or transition leads into profitable sales
• Actively facilitate vendor programs with customer base
• Facilitate and communicate NTW specific promotions and programs

Additional Responsibilities

• Educate dealers regarding Fleet requirements, account growth and sales
• Facilitate dealer training opportunities and deliver strong presentation skills
• Develop customized business plans to present to customers to assist them in growing their business
• Ability to organize and analyze data to aid in the decision-making process
• Use Salesforce.com to increase interaction with customers, track opportunities and unlock growth
• Hold monthly and quarterly business reviews with customers to show ways to grow their business, and articulate how NTW can help them do so
• Meet and exceed established sales metrics and targets
• Be the voice of the customer and marketplace
• Other duties as assigned

Qualifications

• Proficient in Microsoft Office, especially Excel and PowerPoint
• Proven sales experience
• Automotive, tire experience or other transferrable sales skills
• Demonstrated business and financial acumen across the organization
• Professional appearance and virtual/in-person communication skills required
• Self-motivated and self-directed with a strong results orientation
• Valid drivers license and MOTUS complaint vehicle
• Ability to work autonomously with limited supervision
• Self-starter; can work independently with little to no daily/weekly guidance
• B.A. or B.S. Business, Sales or Marketing preferred
• 3+ years of related business experience in lieu of Bachelor’s degree
• Travel via car daily.
• Travel via airplane required on occasion.
• Lifting/carrying laptop computer and accessories required on occasion.
• Use of computer keyboard and monitor required daily.
• Use of telephone required daily.
• Occasionally lifting up to 35 pounds
• This location will be 100% remote in their book of business territory
• Little to no overnight travel required
• Bilingual in Spanish /English is a plus

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.