Appointment Scheduling Specialist

Raleigh Orthopedic Clinic
Raleigh, NC

Appointment Scheduling Specialist – Full-Time Position – Raleigh Location

Raleigh Orthopaedic is hiring an Appointment Scheduling Specialist for our Centralized Call Center to schedule appointments for all of our clinic locations. Our Appointment Scheduling Team plays an integral role in providing excellent service to our patients.

Responsibilities:

  • Manage a high volume of incoming appointment calls

  • Schedule new and established patient appointments

  • Deliver exceptional customer service to patients and team members

Preferred Experience:

  • 2+ years of experience in a call center environment

  • Background in a healthcare customer service role, ideally in a large medical office setting

  • Strong communication and active listening skills with a professional phone presence

  • Ability to thrive in a fast-paced, high-pressure environment

  • Positive demeanor and commitment to excellent service

  • Proficiency with technology and willingness to learn new systems

  • Openness to providing feedback for process improvement initiatives

Benefits:

  • Full medical, dental, and vision coverage with FSA and HSA options
  • Retirement plan with employer contributions
  • Company paid life insurance
  • Paid Time Off program

Compensation:

  • $16–$22 per hour, commensurate with experience

#INDADMIN

Posted 2025-10-23

Recommended Jobs

Service Advisor

Dwayne Lane’s Auto Family
Burlington, NC

Service Advisor – Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between…

View Details
Posted 2025-08-22

HVAC and Refrigerant Pipe Installer - Service

S E & M Constructors Inc
Wilson, NC

Job Description Job Description Position: We are seeking a skilled and motivated HVAC & Refrigerant Piping Installer to join our dynamic team in Eastern North Carolina. Key Responsibili…

View Details
Posted 2025-10-14

Industrial Electrician

Arauco
Moncure, NC

Looking for a rewarding career with a company that values people, growth, sustainability, and teamwork? Join our Moncure team as an Electrician ! What we are looking for: High school diplo…

View Details
Posted 2025-08-27

Medical Receptionist/Medical Assistant

New Hope Urgent Care
Durham, NC

Job Description Job Description New Hope Urgent Care hiring a Full Time Medical Receptionist /Medical Assistant to : Greet patients with smiling face Check in /check out patients Answer …

View Details
Posted 2025-08-23

Secretary

1st Choice Towing and Recovery
Lumberton, NC

Job Overview We are seeking a dedicated and professional secretary to join our team. This role is essential in providing exceptional customer service and administrative support within our office env…

View Details
Posted 2025-10-22

Chief Executive Officer (CEO) - Wekiva Springs Hospital

Wekiva Springs Center
Salisbury, NC

Responsibilities About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) ha…

View Details
Posted 2025-08-23

Senior counsel - it procurement

Cencora
Wilmington, NC

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able t…

View Details
Posted 2025-10-27

Nanny

GreatAuPair LLC
Durham, NC

I am going to school from January 2023, and my husband and I are looking for a nanny while I am on campus. We would like to have a nanny 3-4 times a week (5 hours each).

View Details
Posted 2025-10-30

North Carolina Cardiology - Interventional Cardiologist Needed

Royal Oak Health Group
Laurinburg, NC

Large, dynamic healthcare employer based in South Central, North Carolina seeks to hire an experience, board certified interventional cardiologist. This is an ideal opportunity to contribute to the e…

View Details
Posted 2025-09-22