Secretary

1st Choice Towing and Recovery
Lumberton, NC

Job Overview

We are seeking a dedicated and professional secretary to join our team. This role is essential in providing exceptional customer service and administrative support within our office environment. The ideal candidate will possess strong organizational skills, excellent phone etiquette, strong time management skills, and a friendly demeanor, ensuring that all visitors and callers receive a warm welcome. Experience as a receptionist is a plus, as you will be interacting with customers, mechanics, and drivers.

Responsibilities

  • Greet and assist visitors in a friendly and professional manner.
  • Answer phone calls promptly, providing information or directing calls to the appropriate personnel.
  • Maintain organized records and files, ensuring confidentiality and easy retrieval of information.
  • Handle incoming and outgoing correspondence, including emails and mail.
  • Assist with administrative tasks such as data entry, document preparation, and office management duties.
  • Collaborate with team members to ensure smooth daily operations of the office.
  • Assist with office management tasks to ensure the office runs efficiently.
  • Respond promptly to customer inquiries and provide support as needed.

Qualifications

  • Proven experience in an office environment, preferably in a receptionist or administrative role.
  • Strong customer service skills with the ability to communicate effectively both verbally and in writing.
  • Proficient in using office software and computerized systems for record-keeping.
  • Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
  • Familiarity with central office procedures is advantageous but not required.
  • Ability to maintain professionalism under pressure while providing outstanding service.

Join our team as a secretary where you can make a meaningful impact by being the first point of contact for our clients while supporting our operational success.

Posted 2025-10-22

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