Business Development Center Service Representative

Job Description

Job Description

Salary: $45,000-$60,000/year

Hunter Auto Group is seeking a motivated and professional BDC Service Representative to support our growing Service Department! As the first point of contact for many of our customers, you'll play a key role in delivering a smooth, positive service experience from start to finish. Join a trusted, customer-focused automotive team with a strong local reputation for over 85 years!

Are you a people-person with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment where your communication skills truly shine? Were looking for a BDC Service Agent to be the friendly voice of our service department and help drive our customer experience to the next level!

What Youll Do:

• Be the first point of contact for service inquiries via phone, text, and email
• Schedule service appointments and follow up with customers
• Provide exceptional customer care and ensure satisfaction at every step
• Coordinate with service advisors and technicians to keep everything running smoothly
• Keep our database organized and up to date

What Were Looking For:

• Positive attitude and team spirit
• Strong communication and multitasking skills
• Excellent computer and phone skills are a must
• Strong verbal and written communication skills required
  
• Previous customer service experience is required
• Comfortable with computers and scheduling tools
• Eager to learn and grow with a supportive team

Why Youll Love Working With Us:

• Friendly, upbeat workplace culture
• Growth opportunities within the company
• Ongoing training and support
• Competitive pay and benefits
• Your ideas and energy will be valued every day!

What We Offer

Competitive salary based on experience
Health insurance with $0 cost available!
Dental and Vision insurance

Wellness Program
Paid time off and holidays
401(k) with company match
Employee discounts on vehicles, service, parts, and accessories
Opportunities for professional growth and development
Positive and team-oriented work environment

Referral bonus

Employee appreciation events and celebrations

Closed Sundays!

Community involvement and a people-first philosophy

Driven by Core Values. Powered by People.

At Hunter Automotive Group, our Core Focus is to improve the quality of life for our employees, customers, and community. We are a family-owned and operated business that has proudly served the western North Carolina community for over 85 years and its our people who make the difference.

We are looking for someone who shares our core values of:

Honesty

Continuous Improvement

Strong Work Ethic

Positive Attitude

Apply to our website for consideration!

Employee loyalty is critical to any business, and we are proud to have over 180 employees who we consider our family. Many employees have celebrated over 10 years with us!

Hunter Auto Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.