ACTT PCS/ CNA I or II

Job Description

Job Description

Salary: $38,000- $40,000

Job Description: ACT Team Personal Care Services (PCS) Aide or Nursing Aide (NA I/ NA II)

Position Title: Personal Care Services (PCS) Aide/ Nursing Aid I or II
Program: Assertive Community Treatment Team (ACTT)
Reports To: ACTT Team Leader / Clinical Supervisor
FLSA Status: Non-Exempt
Location: Community-based / Client residences

Position Summary

The PCS/Nursing Aide is an integral member of the Assertive Community Treatment Team (ACTT) who provides direct, hands-on assistance and support to individuals with severe and persistent mental illness who also experience co-occurring physical health needs impacting their daily functioning. This position focuses on enhancing independence, supporting activities of daily living (ADLs), and ensuring clients maintain safety, stability, and quality of life within their home and community settings.

The PCS/ Nursing Aide actively collaborates with the multidisciplinary ACTT team, participates in team meetings, and ensures that services are person-centered, recovery-oriented, and compliant with Medicaid and state guidelines.

Key Responsibilities

• Provide hands-on assistance with qualifying ADLs, including bathing, dressing, mobility, toileting, and eating.
• Deliver set-up, cueing, prompting, and supervision when providing assistance with ADLs.
• Assist with home management Instrumental Activities of Daily Living (IADLs) when directly related to qualifying ADLs and essential for the individuals care at home.
• Support clients with medication self-administration when linked to a documented medical condition or cognitive/physical impairment, per NC regulations.
• Assist with adaptive/assistive devices and durable medical equipment related to qualifying ADLs.
• Perform special assistance and delegated medical monitoring tasks, as required.
• If certified, provide Nurse Aide I or Nurse Aide II tasks consistent with training, competency, and the clients service plan.
• Document all services in compliance with NC Medicaid Clinical Coverage Policy 8A-1, Alliance ACTT SOW requirements, and DHHS documentation standards.
• Actively collaborate with the ACTT team, attending meetings and contributing to integrated care planning.
• Uphold client rights, dignity, confidentiality, and privacy practices at all times.

Minimum Qualifications

• High school diploma or equivalent; OR 18 years of age or older.
• Completion of training in:
  • Beneficiary rights
  • Confidentiality and privacy practices
  • Personal care skills (bathing, dressing, mobility, toileting, eating)
• Ability to work collaboratively with a multidisciplinary team.
• Strong communication, organizational, and problem-solving skills.
• Previous experience (preferably two years) working with individuals diagnosed with severe and persistent mental illnesses, such as schizophrenia or schizoaffective disorder.
• Compassionate, patient, and committed to supporting individuals with severe mental illness.

Preferred Qualifications

• Certified Nurse Aide I or II with demonstrated competency.
• Previous experience providing personal care or direct support to individuals with mental illness, developmental disabilities, or co-occurring medical conditions.
• Familiarity with Medicaid documentation standards and NC DHHS Records Management and Documentation Manual (RMDM).

Work Environment

• Community-based role requiring travel to client homes and various settings.
• Flexible scheduling required, including evenings and weekends based on client needs.

Outcomes & Impact

The PCS/Nursing Aide plays a vital role in helping ACTT members achieve stability, independence, and improved quality of life. Success in this role is measured by client outcomes, including the maintenance of housing, reduction in hospitalizations or incarcerations, and progress toward personal recovery goals.