Bilingual Medical Front Desk Associate
Now hiring highly motivated, organized individuals to work as front desk associates for the largest Retina Practice in North Carolina.
Bilingual Spanish and English REQUIRED. The candidate must be able to read, write, and speak Spanish fluently. The front desk associate works directly with patients and physicians to provide customer service for patients. The front desk associate will gather patient information, schedule appointments, collect payments, and may assist with the call center. Duties and Responsibilities:- Greet and register patients according to established protocols.
- Assist patients to complete all forms and documentation including medical insurance.
- Ensure patient information is accurate including billing information.
- Inform patients of medical office procedures and policy.
- Ensuring availability of treatment information by retrieving and updating patient records.
- Move patients through appointments as scheduled.
- Answer incoming calls and assist with inquiries.
- Schedule patient appointments.
- Collect payments.
- Consistent review of physician schedules, with minimal reschedules.
- Obtain external medical reports and maintain patient records as required by medical professionals.
- Respond and comply with requests for information.
- Register patients with copay assistance foundations.
- Maintain a clean and neat reception area.
- Additional duties as assigned.
Minimum Requirements:
- High School Diploma or Equivalent.
- Strong interpersonal customer service skills, including effective listening, clear verbal and written communication, problem solving skills.
- Ability to master multiple software systems to input and retrieve data.
- Ability to master ophthalmology and retina terminology.
- Read, write, and speak Spanish fluently.
Set clinic hours are M - F, 8 am - 5 pm. FT hours.
Some overtime hours may be required.
Recommended Jobs
Fire and Security Technician
Job Responsibilities: Responsible in installing Fire and Security life safety systems as shown on plans. Included but not limited to pulling wire, mounting devices, programming, and commissioni…
Nurse Practitioner
Job Summary We’re looking for a Physician Assistant or Nurse Practitioner to become an integral part of our Interventional Pain Management team. What You’ll Be Doing: Perform thorough patien…
Sr. Cloud Engineer -Charlotte, NC
Title – Sr. Cloud Engineer Position – Contract (6 + Months) Location – Charlotte, NC Rate- $Open(Best Possible) Required Skills and Duties: ~5+ years in an Infrastru…
Building Envelope Consultant
Building Envelope Consultant/Project Manager KTA-Tator, Inc. (KTA) is a 100% employee-owned materials engineering firm, internationally recognized as a leading expert in corrosion protectio…
AM Runner - The Westin Charlotte - $18.03/hr
POSITION SUMMARY Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to maki…
Purchasing Coordinator - Supply Chain & Prototype Purchasing
Position Purchasing Coordinator – Supply Chain & Prototype Purchasing Location Arden, NC About us BorgWarner is a global product leader in delivering innovative and sustainable …
Digital Account Manager
Do you have a knack for digital marketing? We're looking for an energetic Digital Account Manager to amp up our diverse campaigns, focusing on driving traffic and fine-tuning conversions. The idea…
Pitt County - Adult & Aging Services Social Worker III Positions
Ready to take your social work career in a bold new direction? Do you have five years or more of experience in APS, Guardianship, and other DSS Adult & Aging Services Program Areas? Do you live close…
Emergency Medicine Physician in Sylva, NC
TeamHealth has an excellent opportunity for a full-time physician to join our emergency department (ED) team at Harris Regional in Sylva, North Carolina. Candidates must be board certified in emergen…
Senior Full Stack Software Engineer
Construction is the second-largest industry in the world—nearly 4x the size of SaaS—yet it still operates without the automated feedback loops that modern software teams rely on. Without real-time ob…